  {"id":65042,"date":"2021-01-27T20:37:01","date_gmt":"2021-01-27T19:37:01","guid":{"rendered":"http:\/\/www.veeva.com\/eu\/?page_id=65042"},"modified":"2026-02-03T21:36:35","modified_gmt":"2026-02-03T20:36:35","slug":"bluebird-bio-unlocks-efficient-ways-of-working-with-veeva-vault-rim","status":"publish","type":"customer-stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/bluebird-bio-unlocks-efficient-ways-of-working-with-veeva-vault-rim\/","title":{"rendered":"bluebird bio"},"content":{"rendered":"<h2>\nExpanded Use Enables Regulatory Process Improvements<br \/>\n<\/h2>\n<p>\nTo support their increasing regulatory activity, bluebird bio decided to overhaul their use of<br \/>\n³Ô¹Ï±¬ÁÏ RIM. Previously, the company used Vault RIM to approve and store documents,<br \/>\nbut they hadn\u2019t yet transformed how people worked or accessed information. Staff still tracked<br \/>\nsubmissions with spreadsheets and other tools, which made finding the right documents or<br \/>\ninformation unnecessarily time-consuming. The company wanted to improve efficiency and<br \/>\nvisibility by rolling out Vault RIM to support regulatory initiatives and processes.\n<\/p>\n<h2>Phased Optimization Approach<\/h2>\n<p>\nbluebird bio designed a two-phased implementation plan to support<br \/>\ntheir vision of one platform for regulatory initiatives and processes.<br \/>\nPrior to the implementation, bluebird bio engaged with ³Ô¹Ï±¬ÁÏ\u2019s<br \/>\nRIM business process consulting team to define their future state<br \/>\nroadmap and implementation approach. The first phase of the<br \/>\nimplementation helped bluebird bio get the right infrastructure in<br \/>\nplace to adopt the planned functionality. They also took a deep look<br \/>\nat the system\u2019s data fields, defining the relationships needed to<br \/>\nconnect and report on regulatory information.\n<\/p>\n<p>\nIn the second phase, the regulatory team partnered with training and change management experts to build a global<br \/>\nuser adoption strategy. The team created a centralized training website with work instructions, checklists, videos,<br \/>\nhow-to guides, and other resources. In addition to easing people into new ways of working, user enablement emphasized<br \/>\nadherence to best practices, like adding metadata to documents.\n<\/p>\n<h2>Benefits for Regulatory Users<\/h2>\n<p>\nWith this ³Ô¹Ï±¬ÁÏ RIM relaunch, bluebird bio\u2019s regulatory users have more information at their fingertips. They\u2019re able to<br \/>\ncheck submission status in a real-time dashboard and quickly retrieve documents associated with a health authority<br \/>\ncommitment or interaction. Most importantly, the enhanced RIM solution enables regulatory operations to work more<br \/>\nefficiently and effectively. bluebird plans to connect ³Ô¹Ï±¬ÁÏ RIM to other Vault applications, which will extend these<br \/>\nbenefits across the company.\n<\/p>\n<blockquote><p>&#8220;This forward-looking strategy is going to make our ³Ô¹Ï±¬ÁÏ RIM investment an asset for<br \/>\nregulatory and other parts of the company.&#8221;<br \/>\n<span>\u2013 Scott Cleve, Vice President Regulatory Operations and Compliance, bluebird bio<\/span><\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>With ³Ô¹Ï±¬ÁÏ RIM, bluebird bio\u2019s regulatory users have more information at their fingertips.<\/p>\n","protected":false},"featured_media":62461,"parent":0,"template":"","product-link-list":[],"class_list":["post-65042","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/65042"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":4,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/65042\/revisions"}],"predecessor-version":[{"id":84817,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/65042\/revisions\/84817"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/62461"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=65042"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=65042"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}