  {"id":65231,"date":"2020-02-25T00:19:27","date_gmt":"2020-02-24T23:19:27","guid":{"rendered":"http:\/\/www.veeva.com\/eu\/?page_id=65231"},"modified":"2026-03-30T21:00:10","modified_gmt":"2026-03-30T19:00:10","slug":"vertex-data-management-team-cuts-edc-system-build-times-by-half-with-veeva-vault-cdms","status":"publish","type":"customer-stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/vertex-data-management-team-cuts-edc-system-build-times-by-half-with-veeva-vault-cdms\/","title":{"rendered":"Vertex"},"content":{"rendered":"<p>\nThe data management team at Vertex has<br \/>\nan impressive track record for operational<br \/>\nexcellence. In their trials, sites typically<br \/>\nenter data within 48 hours of the patient<br \/>\nvisit, and Vertex locks their data\u2014all study<br \/>\ndata\u2014within 15 to 18 days. Improving the<br \/>\nefficiency of study builds is their next step<br \/>\ntowards end-to-end operational efficiency.<br \/>\nAnd they\u2019re succeeding. Their first early phase study in ³Ô¹Ï±¬ÁÏ Clinical Data was built in just<br \/>\neight weeks, 40% faster than their historic norm of 13 to 14 weeks. The second was<br \/>\ncompleted in only six weeks, cutting their original corporate target of 12 weeks in half. Today,<br \/>\nthe target for completing study builds with ³Ô¹Ï±¬ÁÏ EDC is six to eight weeks. The long range<br \/>\ngoal is for all study builds to be completed within four to six weeks.\n<\/p>\n<h2>Success Highlights<\/h2>\n<p><img decoding=\"async\" class=\"img-responsive m-auto\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2021\/12\/Vertex-Data-Management.png\" alt=\"\" \/><\/p>\n<h2>The Challenge: Lengthy Time to Go-Live for EDC Builds<\/h2>\n<p>\nHistorically, Vertex\u2019s builds took an average of 13-14 weeks. These timelines were in line with industry norms,<br \/>\nespecially for the complex studies Vertex was running, but much higher than they wanted. As a result, there was<br \/>\na risk to a database going live after first patient screened and thus the sites would need to wait to enter data.\n<\/p>\n<p>\nA major contributor to the long timelines was the back-and-forth with their vendor that took place during the casebook<br \/>\ndesign and again for user acceptance testing (UAT). At Vertex, the process for UAT was the more painful of the two.<br \/>\nHistorically, the vendor completed a UAT and sent the casebook to Vertex. Data management waited for comments<br \/>\nfrom the study team before returning the aggregated feedback. A revised casebook was sent to Vertex for the next<br \/>\nround of UAT. This \u201cping-pong\u201d approach was time-consuming, with each round taking one to two weeks.\n<\/p>\n<p>\nStakeholders outside of data management would often make suggestions and request changes without understanding<br \/>\nthe downstream implications on the EDC. This required offline conversations between data management and other<br \/>\nstudy team members, slowing the process even more.\n<\/p>\n<p>\nWhen Vertex executives set a Development-level goal to speed studies from protocol finalization to data coming in,<br \/>\nthe data management team knew that speeding study builds would become a top priority.\n<\/p>\n<h2>The Solution: ³Ô¹Ï±¬ÁÏ Clinical Data<\/h2>\n<p>\nVertex partnered with ³Ô¹Ï±¬ÁÏ and set an initial target for build times of six-to-eight weeks, and a long-term goal of just<br \/>\nfour-to-six weeks for early phase studies. Condensing 13-14 weeks into eight, and eventually four was a daunting task,<br \/>\nand would take a combination of modernized EDC functionality and improved processes.\n<\/p>\n<h3>Working with Standards<\/h3>\n<p>\nPrior to the first study, ³Ô¹Ï±¬ÁÏ services built a casebook template based on Vertex\u2019s extensive standards library.<br \/>\nUsing the templated Case Report Forms (CRFs) greatly improved build efficiency; all but one of the forms for the first<br \/>\ntwo studies were drawn from the template study and modified as needed.\n<\/p>\n<p><img decoding=\"async\" class=\"img-responsive m-auto\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2021\/12\/Vertex-Data-Management2.png\" alt=\"\" \/><\/p>\n<p class=\"font-16 mt-0\"><em>Diagram 1. \u201cPartial reuse\u201d or modifying the template study forms increased from <1% to >48% between the first and second study<br \/>\nof one molecule.<\/em><\/p>\n<h3>Spec-less Design<\/h3>\n<p>\nVertex does not provide ³Ô¹Ï±¬ÁÏ with specs for building studies. As part of an Agile Design methodology, the ³Ô¹Ï±¬ÁÏ<br \/>\nteam interprets the protocols and draws from their libraries to generate real screens in a sandbox environment of ³Ô¹Ï±¬ÁÏ<br \/>\nEDC. The teams then meet face-to-face for an interactive design review meeting with clinical, stats, data management,<br \/>\nand other key contributors.\n<\/p>\n<blockquote><p>\n&#8220;It is easier to provide constructive feedback when looking at actual<br \/>\nscreens than it is when reviewing a traditional spec. It is a very efficient<br \/>\nprocess and the quality of reviews has gone up.&#8221;<br \/>\n<span>\u2013 Michelle Harrison, director of clinical data management<\/span>\n<\/p><\/blockquote>\n<p>\nAn official spec is created at the end of the process in the form of a system-generated spreadsheet called the Study<br \/>\nDesign Specification. Everything that exists in a traditional spec is included plus more. The Study Design Specification<br \/>\nis used for sign-off and any subsequent changes are captured in the Study Differences Report\u2014another form of<br \/>\nsystem-generated documentation.\n<\/p>\n<blockquote><p>\n&#8220;The protocol is your spec. Everything that needs to be analyzed is in the<br \/>\nprotocol. ³Ô¹Ï±¬ÁÏ works from the protocol, just like they would from a spec.<br \/>\nWe\u2019re just eliminating a big time consuming step in the middle.&#8221;<br \/>\n<span>\u2013 Vikas Gulati, executive director of clinical data management and metrics<\/span>\n<\/p><\/blockquote>\n<h3>Efficient Build Tools in Studio<\/h3>\n<p>\nThere were a few aspects of Studio, the design environment within ³Ô¹Ï±¬ÁÏ Clinical Data, that helped reduce build times.\n<\/p>\n<ul>\n<li><strong>Field reuse <\/strong>&#8211; In addition to reusing forms from the template study, ³Ô¹Ï±¬ÁÏ also reused individual fields, such as<br \/>\ninformed consent dates. Once those were built, ³Ô¹Ï±¬ÁÏ reused the field across multiple forms.<\/li>\n<li><strong>Dynamic items &#8211; <\/strong>Certain fields are dynamically included based on prior answers, such as adding questions about<br \/>\nchild-bearing potential if the subject is female. Those fields wouldn\u2019t be included for male subjects, which reduces the<br \/>\nnumber of edit checks needed.<\/li>\n<li><strong>Streamlined date collection &#8211; <\/strong>Historically, Vertex would include date-of-visit fields on their CRFs. With ³Ô¹Ï±¬ÁÏ Clinical Data,<br \/>\nthat information is already tracked and known as the \u201cevent date,\u201d and isn\u2019t needed on the CRFs.<\/li>\n<\/ul>\n<h3> Relevant, Real-time, and Risk-based UAT<\/h3>\n<p>\nWhen it came time for UAT, the data management team implemented ³Ô¹Ï±¬ÁÏ\u2019s live, interactive \u201croundtable\u201d approach.<br \/>\nBy having all stakeholders in the same room, the team is able to discuss and provide conclusive feedback. Behind the<br \/>\nscenes, the software is updated in real-time. These real-time updates are enabled by a modern, flexible architecture.<br \/>\nIn ³Ô¹Ï±¬ÁÏ Clinical Data, case report forms are maintained and managed separately from the data they collect. This allows<br \/>\nchanges to the forms or their rules to be displayed immediately in the user interface. In one example, Vertex and<br \/>\n³Ô¹Ï±¬ÁÏ completed what would have been three separate rounds of UAT in only two days, cutting multiple weeks of<br \/>\nwaiting out of the process.\n<\/p>\n<p>\n\u201cLive UAT updates are a game-changer,\u201d noted Gulati. \u201cBy providing feedback, fixing problems, and testing updates<br \/>\nimmediately, we can eliminate three to four weeks from our timeline. This is a big departure from our historic approach.\u201d\n<\/p>\n<p>\nMore complex changes to the casebook that cannot be completed within the live UAT conference are documented<br \/>\nin a shared request-log that both ³Ô¹Ï±¬ÁÏ Clinical Data services and the Vertex data management team can access. While<br \/>\nthe ³Ô¹Ï±¬ÁÏ services team is revising the database within the sandbox development environment, the data management<br \/>\nteam has full visibility into the sandbox and ³Ô¹Ï±¬ÁÏ\u2019s progress. The Vertex team approves each update, or notes<br \/>\nadditional requests within the shared tracking log, creating a close collaboration between the organizations.\n<\/p>\n<p>\nTo reduce the sheer number of items checked during UAT, Vertex adopted a risk-based approach which eliminates<br \/>\ntesting for forms and fields that were previously tested and haven\u2019t changed. The Study Differences Report within<br \/>\n³Ô¹Ï±¬ÁÏ EDC enables the risk-based approach by documenting any and all changes between two studies. Vertex uses the<br \/>\nreport to identify everything in a study that differs from their templated standards and only test the new or changed<br \/>\nelements. This approach reduced the amount of time and effort needed for a recent UAT by 50%.\n<\/p>\n<p>\n<strong><br \/>\nPrior to working with ³Ô¹Ï±¬ÁÏ, their UAT cycles would last multiple weeks. The UAT for their most recent study<br \/>\nwas completed by two individuals in just two days.<br \/>\n<\/strong>\n<\/p>\n<h2>The Bottom Line: Improved Build Times with ³Ô¹Ï±¬ÁÏ Clinical Data<\/h2>\n<p>\nVertex embraced change and transformed the way their studies are built. Using ³Ô¹Ï±¬ÁÏ Clinical Data and Agile Design<br \/>\nprocesses, they have cut their average build times for early phase studies in half while maintaining their high standard<br \/>\nfor quality. Vertex plans to conduct nearly 20 studies this year using ³Ô¹Ï±¬ÁÏ Clinical Data and over the next two years will<br \/>\ncontinue shortening timelines until they reach their goal of a four to six week build.\n<\/p>\n<p><img decoding=\"async\" class=\"img-responsive m-auto\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2021\/12\/Vertex-Data-Management3.png\" alt=\"\" \/><\/p>\n<blockquote><p>\n&#8220;On average, our build times with ³Ô¹Ï±¬ÁÏ are seven and a half weeks&#8211;and we\u2019ve had some<br \/>\nmajor amendments in those studies. Even with putting things on hold, all our studies have<br \/>\ngone live before First Subject First Visit and that speaks to ³Ô¹Ï±¬ÁÏ\u2019s speed and agility.&#8221;<br \/>\n<span>\u2013 Michelle Harrison, director of clinical data management<\/span>\n<\/p><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Vertex&#8217;s data management team cuts EDC build times by 50% with ³Ô¹Ï±¬ÁÏ Clinical Data.<\/p>\n","protected":false},"featured_media":62792,"parent":0,"template":"","product-link-list":[],"class_list":["post-65231","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/65231"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":4,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/65231\/revisions"}],"predecessor-version":[{"id":81899,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/65231\/revisions\/81899"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/62792"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=65231"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=65231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}