  {"id":80200,"date":"2024-11-07T19:57:49","date_gmt":"2024-11-07T18:57:49","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=customer-stories&#038;p=80200"},"modified":"2026-02-03T22:31:42","modified_gmt":"2026-02-03T21:31:42","slug":"how-hutchmed-brought-regulatory-submissions-in-house","status":"publish","type":"customer-stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/how-hutchmed-brought-regulatory-submissions-in-house\/","title":{"rendered":"HUTCHMED"},"content":{"rendered":"<p>\nWhen Maria Ferrara joined HUTCHMED in 2020 as the senior director, head of regulatory operations and submissions for the U.S. and EU, she had a clear and pressing mandate: bring submissions publishing in-house for greater scalability and control over the submission process. HUTCHMED, an innovative, commercial-stage biopharma developing targeted therapies and immunotherapies for cancer and immunological diseases, was managing about six applications at the time. But the number was growing steadily.\n<\/p>\n<p>\n\u201cIt was very important for us to bring submissions publishing in-house,\u201d says Ferrara. \u201cWe wanted to be able to own submissions from beginning to end to improve efficiency, reduce costs, and give us the responsiveness and flexibility we needed both in the U.S. and beyond as we continued to grow.\u201d\n<\/p>\n<p>\nBut, a few challenges stood in her way: a fragmented, linear, outsourced publishing ecosystem; finite resources; and a small but mighty team to implement the new solution \u2013 without jeopardizing the submissions process.\n<\/p>\n<h2>Navigating a fragmented and costly submissions process<\/h2>\n<p>\nWhen Ferrara started at HUTCHMED, the submissions process was spread across three different CROs. \u201cThat meant three different systems, three different processes, and three different contacts,\u201d recalls Ferrara.\n<\/p>\n<blockquote><p>\n&#8220;Sometimes, the<br \/>\nregulatory function is<br \/>\njust seen as paper<br \/>\npushing. People might<br \/>\nperceive it as standing in<br \/>\nbetween the submissions<br \/>\nand the health authority.<br \/>\nBut ³Ô¹Ï±¬ÁÏ has really<br \/>\nhelped us shine a<br \/>\nspotlight on the function.&#8221;<br \/>\n<span> &#8211; Maria Ferrara, Senior Director, Head of Regulatory Operations &#038; Submissions &#8211; U.S. and EU, HUTCHMED<\/span>\n<\/p><\/blockquote>\n<p>\nThe lack of a centralized system meant the team was primarily using SharePoint and Outlook to communicate and share information with outside vendors. The siloed systems lacked the unified and collaborative capabilities the team needed to be agile. Because of the sensitive nature of the information exchange, they also required a high level of diligence and quality control. The biggest problem, however, was a lack of ownership over the end-to-end process.\n<\/p>\n<p>\nHUTCHMED wanted a system that was easier to use and gave them more control over the submissions process, including timelines, financial predictability, and quality standards. \u201cThese were our applications. These were our assets. We wanted to be able to own them in totality,\u201d says Ferrara.\n<\/p>\n<p>\nHUTCHMED also had an eye toward the future, not only adding capabilities in the U.S. but expanding business interests in the EU and Asia. \u201cWe really needed one unified platform that we could build on as we continue to grow,\u201d says Ferrara.\n<\/p>\n<h2>Taking ownership of regulatory submissions<\/h2>\n<p>\nWhile HUTCHMED considered several publishing solutions, the IT leader\u2019s prior positive experience with <a href=\"https:\/\/www.veeva.com\/eu\/products\/veeva-submissions-publishing\/\">³Ô¹Ï±¬ÁÏ Submissions Publishing<\/a> led them to consider it during evaluation. Once they started comparing solutions, two things stood out: continuous publishing capabilities and the level of service and support.\n<\/p>\n<h3>Unlocking new ways of working with continuous publishing<\/h3>\n<p>\nFerrara was most excited about <a href=\"https:\/\/www.veeva.com\/resources\/accelerate-submission-preparation-with-vault-submissions-publishing\/\">³Ô¹Ï±¬ÁÏ\u2019s continuous publishing<\/a>, which allows parallel submission publishing and authoring. This reduced redundancy and improved efficiency also enabled earlier identification of validation errors in the submissions process.\n<\/p>\n<p.\n\u201cThe continuous publishing capability was different from what we\u2019ve seen with any other publishing system,\u201d she says. \u201cWe walked away saying, \u2018This is amazing.\u2019 I have 30 years of experience and I\u2019ve never seen continuous publishing capability in any other publishing system I\u2019ve worked with.\u201d\n<\/p>\n<p>\nWith this capability, Ferrara says she is able to easily manage <a href=\"\/eu\/resources\/veeva-submissions-publishing\/\">multiple submissions<\/a> at once, seamlessly switching back and forth between them. She can also identify issues with the submission earlier in the process rather than learning later that something is wrong. This reduces bottlenecks and validates the quality ahead of time without the usual frenetic pace that regulatory operations teams are accustomed to with submissions.\n<\/p>\n<blockquote><p>\n&#8220;The continuous<br \/>\npublishing capability<br \/>\nwas one of the things<br \/>\nthat really sold us. I have<br \/>\n30 years of experience<br \/>\nand I\u2019ve never seen the<br \/>\ncontinuous publishing<br \/>\ncapability in any other<br \/>\npublishing system I\u2019ve<br \/>\nworked with.&#8221;<br \/>\n<span> &#8211; Maria Ferrara, Senior Director, Head of Regulatory Operations &#038; Submissions &#8211; U.S. and EU, HUTCHMED<\/span>\n<\/p><\/blockquote>\n<h3>Hands-on training and implementation support<\/h3>\n<p>\nWhen HUTCHMED decided to implement ³Ô¹Ï±¬ÁÏ Submissions Publishing, a new chapter began: moving from three outsourced CROs to one in-house submissions system. This was a significant undertaking for the lean, four-person team. They needed to establish the new system, migrate vital information from the CROs, execute a huge volume of administrative work, and work internally with the IT team to map out and execute the process.\n<\/p>\n<p>\n\u201cOne of the things that just made us choose ³Ô¹Ï±¬ÁÏ was the level of support we were given \u2013 not only after we went live, but prior to that,\u201d says Ferrara. \u201cWe\u2019re a small group, and quite honestly, no one in my group had any experience implementing a new in-house system from the ground up.\u201d\n<\/p>\n<p>\nWith ³Ô¹Ï±¬ÁÏ\u2019s support, the team mapped out a phased rollout plan to minimize disruption. ³Ô¹Ï±¬ÁÏ got HUTCHMED live with ³Ô¹Ï±¬ÁÏ Submissions Publishing in about four months. From there, they were able to execute their first in-house IND and gradually bring everything in-house over the next year. \u201cIt was seamless, and a really great learning experience,\u201d says Ferrara.\n<\/p>\n<h2>Highlighting the value of the regulatory function<\/h2>\n<p>\n\u201cI\u2019m happy to say, as of today, and for about the last two and a half years, our submissions publishing is totally in-house,\u201d says Ferrara.\n<\/p>\n<p>\nPerhaps most rewarding of all, unifying the end-to-end submission process drove progress much further upstream, rather than being the big hurdle at the end. \u201cSometimes, the regulatory function is just seen as paper pushing, standing in between the submissions and health authority. However, ³Ô¹Ï±¬ÁÏ has really helped us shine a spotlight on the value of the function,\u201d says Ferrara. \u201cAnd personally, it has also renewed my interest in things we can achieve.\u201d\n<\/p>\n<p>\nLooking toward the future, Ferrara says HUTCHMED is exploring <a href=\"https:\/\/www.veeva.com\/eu\/products\/veeva-etmf\/\">³Ô¹Ï±¬ÁÏ eTMF<\/a> to drive further operational efficiency and collaboration across the business. The company\u2019s EU and Asia regulatory needs are also on the radar. For other small regulatory teams who are considering bringing submissions publishing in-house, Ferrara describes it as \u201cone of the best decisions I\u2019ve ever made.\u201d\n<\/p>\n<p>\n\u201cI have two words,\u201d says Ferrara. \u201cNo regrets.\u201d\n<\/p>\n<p>\nLearn how you can elevate your submissions process and transform your regulatory function with <a href=\"https:\/\/www.veeva.com\/eu\/products\/veeva-rim\/\">³Ô¹Ï±¬ÁÏ RIM<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how small biopharma HUTCHMED went from a fragmented publishing process across three CROs to an in-house continuous publishing model.<\/p>\n","protected":false},"featured_media":62598,"parent":0,"template":"","product-link-list":[1451,1452],"class_list":["post-80200","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","product-link-list-veeva-submissions","product-link-list-veeva-submissions-archive"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/80200"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":1,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/80200\/revisions"}],"predecessor-version":[{"id":80251,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/80200\/revisions\/80251"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/62598"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=80200"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=80200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}