{"id":85372,"date":"2025-06-18T23:04:31","date_gmt":"2025-06-18T21:04:31","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=customer-stories&#038;p=85372"},"modified":"2026-05-20T17:00:30","modified_gmt":"2026-05-20T15:00:30","slug":"sanofi-business-consulting-hcp-cockpit","status":"publish","type":"customer-stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/sanofi-business-consulting-hcp-cockpit\/","title":{"rendered":"Sanofi"},"content":{"rendered":"<p>\nEric Besse, Global Customer Engagement Lead for Dermatology at Sanofi, shares how they partnered with ³Ô¹Ï±¬ÁÏ Business Consulting to build an HCP Cockpit that achieved 75% adoption within months, empowering reps to personalize HCP interactions through recommended segment-specific customer journeys.\n<\/p>\n<p>\nLearn more about how <a href=\"https:\/\/www.veeva.com\/eu\/services\/business-consulting-services\/\">³Ô¹Ï±¬ÁÏ Business Consulting<\/a> services help biopharma accelerate operations, work more connected, and scale change faster.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how Sanofi&#8217;s HCP Cockpit achieved 75% adoption, empowering personalized rep-HCP interactions by recommending segment-specific customer journeys.<\/p>\n","protected":false},"featured_media":85373,"parent":0,"template":"","product-link-list":[1395,1413,1414],"class_list":["post-85372","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","product-link-list-veeva-commercial-cloud","product-link-list-veeva-data-cloud","product-link-list-veeva-development-cloud"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/85372"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":1,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/85372\/revisions"}],"predecessor-version":[{"id":94112,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/85372\/revisions\/94112"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/85373"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=85372"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=85372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}