As clinical trials grow more complex, the number of digital tools used by research sites has increased. For Fortrea, a key priority is to simplify the technology landscape for sites, allowing them to focus on patients and research rather than navigating multiple systems.<\/p>\n
\nFortrea implemented ³Ô¹Ï±¬ÁÏID to provide more than 4,500 clinical research site users with a single, secure login for their ³Ô¹Ï±¬ÁÏ applications. This removed a significant point of friction, reducing the administrative burden on sites and internal teams while improving training compliance.\n<\/p>\n
\nIn today\u2019s clinical trial environment, sites often work with numerous sponsors and CROs, each with their own set of technology solutions. “There is quite an explosion of all different technologies,” explains Bireshwar Saha, executive director of programming at Fortrea. “It has added an enormous burden on the sites. Not only to manage all these different technologies but learn how to navigate them.”\n<\/p>\n
\nManaging the volume of user IDs and passwords required to access different systems was challenging. Principal investigators and site staff frequently struggled with login issues, which created downstream delays. “If they are not able to access the EDC to enter data or sign a casebook, we have to manage those challenges,” says Saha.\n<\/p>\n
\nThese access problems have the potential to lead to:<\/p>\n
\nTo address these challenges, Fortrea deployed ³Ô¹Ï±¬ÁÏID, a single sign-on solution that unifies access across their ³Ô¹Ï±¬ÁÏ clinical applications, including ³Ô¹Ï±¬ÁÏ EDC<\/a> and ³Ô¹Ï±¬ÁÏ Site Connect<\/a>.\n<\/p>\n \nFor sites, the change represented a simple solution to a frequent frustration. Fortrea\u2019s internal teams were especially supportive of the move. “Our clinical team was very excited because they handle the fallout when principal investigators or site users are not able to access a training or completing the signatures,” says Dilliraja Purushothaman, principal programmer at Fortrea.\n<\/p>\n \nA communication plan that engaged sponsors, sites, and internal teams ensured a smooth transition for users.\n<\/p>\n \nSince implementing ³Ô¹Ï±¬ÁÏID, Fortrea significantly reduced in login-related issues from sites. <\/p>\n \n“Before ³Ô¹Ï±¬ÁÏID, I was meeting with site users about login issues multiple times a week. In the time since we implemented it, I haven\u2019t had a single meeting about access problems.<\/strong>”<\/p>\n \nBy streamlining access to key systems, Fortrea enables more timely and consistent engagement from sites. “The hope is that this frictionless access with ³Ô¹Ï±¬ÁÏID will drive that behavior shift, so users are more inclined to complete their data entry or their reviews or signatures in a timely fashion,” notes Saha.\n<\/p>\n \nOne of the most significant benefits is the creation of a portable training record for investigators. Because training completion is tied to a user’s ³Ô¹Ï±¬ÁÏID, an investigator does not need to repeat training<\/strong> when working on a different study with another CRO that also uses ³Ô¹Ï±¬ÁÏ. This saves valuable time and removes a common barrier.\n<\/p>\n \nUltimately, simplifying the login process helps Fortrea advance its core mission of supporting its sites. \u201cThat is a big part of our strategy,” concludes Saha, “to make technology seamless for sites, so they can focus on their job and patients.”<\/p>\n","protected":false},"excerpt":{"rendered":" Fortrea shares how implementing ³Ô¹Ï±¬ÁÏID provided 4,500+ site users with a single login, reduced support burdens and simplifed technology for research sites.<\/p>\n","protected":false},"featured_media":70520,"parent":0,"template":"","product-link-list":[1393,1439,1442],"class_list":["post-92520","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","product-link-list-veeva-clinical-operations","product-link-list-veeva-quality-cloud","product-link-list-veeva-rim"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/92520"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":1,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/92520\/revisions"}],"predecessor-version":[{"id":92521,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/92520\/revisions\/92521"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/70520"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=92520"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=92520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Better Site Experience Improves Compliance and Timeliness<\/h2>\n