  {"id":93535,"date":"2026-01-28T20:28:51","date_gmt":"2026-01-28T19:28:51","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=customer-stories&#038;p=93535"},"modified":"2026-01-30T21:39:33","modified_gmt":"2026-01-30T20:39:33","slug":"astrazeneca-embedding-suppliers-into-the-global-supply-chain","status":"publish","type":"customer-stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/astrazeneca-embedding-suppliers-into-the-global-supply-chain\/","title":{"rendered":"AstraZeneca"},"content":{"rendered":"<p>\nWith over 1300 suppliers, AstraZeneca has a large and complex global partner network. However, legacy ways of working with its suppliers were undermining accountability and responsiveness during quality events.\n<\/p>\n<p>\nThe company decided to extend access to suppliers directly within the ³Ô¹Ï±¬ÁÏ Vault Platform to improve efficiency, flexibility, and compliance. Being able to collaborate directly with partners on documents, audits, and quality events has led to fewer bottlenecks and faster cycle times.\n<\/p>\n<h2>Manual processes lengthen lead times<\/h2>\n<p>\nAstraZeneca\u2019s partners carry out many product-related activities, including API and full manufacturing, testing, distribution, and logistics. Over time, relying on manual workflows and email communication with suppliers created several challenges:<\/p>\n<ul>\n<li><strong>Lack of visibility<\/strong> and ownership hindered continuity<\/li>\n<li><strong>Data duplication<\/strong> due to teams manually transferring data from email into internal systems<\/li>\n<li><strong>Longer lead times<\/strong> for closing quality events (such as deviations) due to delayed supplier responses<\/li>\n<\/ul>\n<p>\nDriven initially by a requirement to collaborate externally on audit findings, AstraZeneca decided to leverage ³Ô¹Ï±¬ÁÏ Quality Cloud to embed partners into key quality processes.\n<\/p>\n<h2>Direct collaboration accelerates quality processes<\/h2>\n<p>\nBy bringing partners directly into its systems, AstraZeneca has built trust and reduced friction when managing quality processes. It now uses ³Ô¹Ï±¬ÁÏ QMS and ³Ô¹Ï±¬ÁÏ QualityDocs to collaborate with its suppliers on:<\/p>\n<ul>\n<li><strong>External audits<\/strong> \u2014 Observations from audits are sent directly to suppliers, which can then respond in the system. Internal auditors can review and request more information if needed.<\/li>\n<li><strong>Document collaboration<\/strong> \u2014 AstraZeneca can draft, review, and approve documents such as quality assurance agreements with suppliers directly within ³Ô¹Ï±¬ÁÏ QMS, eliminating the need for paper and email.<\/li>\n<li><strong>Quality events<\/strong> \u2014 Suppliers can take action during investigations, if required following a deviation.<\/li>\n<\/ul>\n<p>\nAstraZeneca can now grant partners time-limited access to complete specific tasks or activities. Allocating licenses in this way ensures data remains secure and partners have access to the information they need.\n<\/p>\n<p>\nBy working into the same system, both parties benefit from  comprehensive, real-time audit trail visibility. Tasks are easier to monitor and accountability is clear even when specific individuals are unavailable. Ultimately, smoother partner collaboration prevents delays and accelerates overall cycle times.\n<\/p>\n<p>Discover how <a href=\"\/eu\/quality-cdmo\/\">sponsors and partners<\/a> are using ³Ô¹Ï±¬ÁÏ Quality Cloud to collaborate more efficiently and reduce turnaround times<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AstraZeneca enabled external collaboration with ³Ô¹Ï±¬ÁÏ Quality Cloud to partner directly with suppliers and reduce cycle times.<\/p>\n","protected":false},"featured_media":81986,"parent":0,"template":"","product-link-list":[],"class_list":["post-93535","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/93535"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":1,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/93535\/revisions"}],"predecessor-version":[{"id":93536,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/93535\/revisions\/93536"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/81986"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=93535"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=93535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}