{"id":99927,"date":"2026-07-21T19:14:33","date_gmt":"2026-07-21T17:14:33","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=customer-stories&#038;p=99927"},"modified":"2026-07-22T19:30:04","modified_gmt":"2026-07-22T17:30:04","slug":"fast-track-to-agentic-call-reporting-with-vault-crm","status":"publish","type":"customer-stories","link":"https:\/\/www.veeva.com\/eu\/customer-stories\/fast-track-to-agentic-call-reporting-with-vault-crm\/","title":{"rendered":"Novo Nordisk: Fast-Track to Agentic Call Reporting with Vault CRM"},"content":{"rendered":"<p>\nFrank Armenante, director of field systems at Novo Nordisk, shares how upgrading to <a href=\"https:\/\/www.veeva.com\/eu\/products\/crm-suite\/\">Vault CRM<\/a> provided the foundation to rapidly deploy AI innovations and empower the field to prioritize high-impact customer engagements.\n<\/p>\n<p>\nHear from <a href=\"https:\/\/www.veeva.com\/eu\/resources\/top-20-biopharma-leaders-on-why-they-chose-vault-crm-4-case-studies-in-commercial-excellence\/\">top 20 biopharma leaders<\/a> on why they chose Vault CRM.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Novo Nordisk fast-tracks AI innovation with Agentic Call Report in ³Ô¹Ï±¬ÁÏ Vault CRM, increasing rep productivity and uncovering hidden barriers.<\/p>\n","protected":false},"featured_media":66978,"parent":0,"template":"","product-link-list":[1395,1418,1427,1439,1442],"class_list":["post-99927","customer-stories","type-customer-stories","status-publish","has-post-thumbnail","hentry","product-link-list-veeva-commercial-cloud","product-link-list-veeva-etmf","product-link-list-veeva-medcomms","product-link-list-veeva-quality-cloud","product-link-list-veeva-rim"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/99927"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/customer-stories"}],"version-history":[{"count":3,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/99927\/revisions"}],"predecessor-version":[{"id":99930,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/customer-stories\/99927\/revisions\/99930"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/66978"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=99927"}],"wp:term":[{"taxonomy":"product-link-list","embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/product-link-list?post=99927"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}