{"id":72119,"date":"2023-07-27T18:15:14","date_gmt":"2023-07-27T16:15:14","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?page_id=72119"},"modified":"2026-09-04T12:15:03","modified_gmt":"2026-09-04T10:15:03","slug":"veeva-qms","status":"publish","type":"page","link":"https:\/\/www.veeva.com\/eu\/products\/veeva-qms\/","title":{"rendered":"³Ô¹Ï±¬ÁÏ QMS | Pharma Quality Management System"},"content":{"rendered":"<style>\n<p>.veeva-2024 .copy-container--eyebrow-gradient .border-box  h6 {\n-webkit-text-fill-color: transparent;\n-moz-text-fill-color: transparent;\nbackground: #01040B;\nbackground-clip: text;\n-webkit-background-clip: text;\n-moz-background-clip: text;\nbackground-size: 100%;\nline-height: 1.25;\nwidth: fit-content;<\/p>\n<p>}<\/p>\n<p>.veeva-2024 .border-box {\n\tmax-width: 1400px;\n\tpadding: 40px;\n\ttext-align: center;\n\tgap: 10px;\n\tborder-radius: 40px;\n\tbackground: #eef1f5;\n\tbox-shadow: 0px 5px 8px 0px rgba(0, 0, 0, 0.15);\n\tmargin: 10px 40px 60px 40px;\n}\n@media (min-width: 991px) {\n\t.veeva-2024 .border-box {\n          margin: 20px 40px 80px 40px;\n\t}\n }<\/p>\n<p>@media (min-width: 1400px) {\n\t.veeva-2024 .border-box {\n\tpadding:50px 60px;\n        margin: 20px auto 80px auto;\n\t}\n}\n.veeva-2024 .border-box h5 {\n\tfont-size:24px;\n\tcolor:#FA6D18;\n\tmargin-bottom:10px;\n}\n.veeva-2024 .border-box h6 {\ncolor:#111;\n\tmargin-bottom:10px;\n}\n.veeva-2024 .border-box a {\n\tcolor:#111;\n}\n.veeva-2024 .border-box strong {\n\tfont-weight:500;\n}\n.veeva-2024 .border-box h6 a:hover, .veeva-2024 .border-box p a:hover {\n\tcolor:#636669;\n}<\/p>\n<p>.veeva-2024 .border-box p {\n\tcolor:#636669;font-size:16px;\n}<\/p>\n<p>@media (min-width: 767px) {\n\t.veeva-2024 .border-box h5 {\n\tfont-size:26px;\n\t}\n }<\/p>\n<p>.veeva-2024 .border-box .col-lg-4:first-child {\n\tmargin-bottom:30px;\n}               <\/p>\n<p>@media (min-width: 991px) {\n \/* Title spans full width on top *\/\n\t.veeva-2024 .border-box .col-12 {\n\twidth:100%\nmargin-bottom: 24px;\n\t}  \n\t.veeva-2024 .border-box .col-lg-4:first-child {\n\twidth:25%;\n\tmargin-bottom:0px;\n\t}\n}           \n<\/style>\n<p><main class=\"veeva-2024\"><\/p>\n<div id=\"simple-product\">\n<section class=\"hero-left-aligned hero-left-aligned--product\">\n<div class=\"hero-left-aligned__wrapper container\">\n<div class=\"copy-container container copy-container--left\">\n<h2>³Ô¹Ï±¬ÁÏ QMS<\/h2>\n<h1>Streamline and Simplify Quality Processes<\/h1>\n<p>\nQMS is a cloud based quality management system designed to manage life sciences-specific quality processes. It provides faster time to value with streamlined processes for handling complaints, deviations, audits, quality risk management, supplier quality management, and change control. It also allows external partners to access the system in real time to collaborate on investigations, audit findings, corrective actions, supplier change control and more.\n<\/p>\n<p>\nQMS is unified with other Quality Cloud applications, and connects to RIM to coordinate product change control activities, Safety to manage complaints, and CTMS for study-related data used in QMS and protocol deviation management.\n<\/p>\n<h6>\n\t\t\t\t\t\t<span><span>Announced<\/span> 2016<\/span><br \/>\n\t\t\t\t\t\t<span><span>Status<\/span> Very Mature<\/span><br \/>\n\t\t\t\t\t\t<span><span>Customers<\/span> 100+<\/span><br \/>\n\t\t\t\t\t<\/h6>\n<div class=\"copy-container__buttons\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a style=\"font-size: 16px;text-decoration:underline\" class=\"button-secondary button-secondary--black\" href=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2023\/07\/³Ô¹Ï±¬ÁÏ-Product-Sheet-Vault-Quality.pdf?\" target=\"_blank\" rel=\"noopener\"><br \/>\n   \t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.veeva.com\/wp-content\/themes\/veeva2015\/assets\/svg\/icons\/btn-download--black.svg\" alt=\"\"> <span>Download Product Sheet<\/span><\/a><\/p><\/div>\n<\/p><\/div>\n<div class=\"hero-left-aligned__image\">\n\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/03\/product-detail-hero-vault-qms@2x.png\" alt=\"³Ô¹Ï±¬ÁÏ QMS | Pharma Quality Management System\">\n\t\t\t\t<\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"alert-news alert-news--compact\">\n    <a class=\"alert-news__wrapper container\" href=\"https:\/\/www.veeva.com\/eu\/customer-stories\/gsk-harmonizing-quality-management\/\" target=\"_self\" rel=\"noopener\"><\/p>\n<div class=\"alert-news__inner\">\n<div class=\"alert-news__copy\">\n<h6>Simplifying quality management with ³Ô¹Ï±¬ÁÏ QMS<\/h6>\n<\/p><\/div>\n<p>            <span class=\"alert-news__btn-desktop button-secondary\"><\/p>\n<div class=\"button-icon button-icon--white\"><\/div>\n<p>             <\/span>\n        <\/div>\n<p>    <\/a><br \/>\n<\/section>\n<div class=\"copy-container container copy-container--center copy-container--left-md copy-container--eyebrow-gradient\">\n<div class=\"container\" style=\"max-width: 1400px\">\n<div class=\"border-box\">\n<div class=\"row\" style=\"text-align:left\">\n<div class=\"col-12\">\n<h5>Vault AI for Quality<\/h5>\n<\/p><\/div>\n<p>\t\t\t<!-- Item 1 --><\/p>\n<div class=\"col-lg-4\">\n<h6>AI-Enabled Complaint Intake<\/h6>\n<p>See how Vault AI custom agents could speed up the high-volume, resource-intensive complaint intake process.<\/p>\n<p><strong><a href=\"\/eu\/resources\/ai-enabled-complaint-intake-triage-and-disposition\/\">Watch here<\/a><\/strong><\/p>\n<\/p><\/div>\n<p>\t\t\t\t\t<!-- Item 2 --><\/p>\n<div class=\"col-lg-4\">\n<h6>Manage Product Quality Complaints<\/h6>\n<p>See how Vault AI custom agents could address serious product quality complaints and support investigations.<\/p>\n<p><strong><a href=\"\/eu\/resources\/using-ai-to-manage-product-quality-complaints-and-complete-investigations\/\">Watch here<\/a><\/strong><\/p>\n<\/p><\/div>\n<p>\t\t\t\t\t<!-- Item 3 --><\/p>\n<div class=\"col-lg-4\">\n<h6>Expedite ³Ô¹Ï±¬ÁÏ LIMS<\/h6>\n<p>Watch Vault AI custom agent prototypes in action. Understand the AI possibilities within ³Ô¹Ï±¬ÁÏ LIMS.<\/p>\n<p><strong><a href=\"\/eu\/resources\/expedite-veeva-lims-with-vault-ai-custom-agents\/\">See here<\/a><\/strong><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"blended-bg\">\n<p>\t\t\t<!-- Stats Start &#x2705; --><\/p>\n<p>\t\t\t<!-- Video Player Start &#x2705; --><\/p>\n<section class=\"video-player-stacked video-player-stacked--dark\">\n<div class=\"container copy-container copy-container--center copy-container--eyebrow-gradient\">\n<h6>Why ³Ô¹Ï±¬ÁÏ QMS<\/h6>\n<h3>Faster time-to-value with streamlined processes<\/h3>\n<\/p><\/div>\n<div class=\"video-player-stacked__video container\">\n<script>\n\t\t\twindow._wq = window._wq || [];\n\t\t\t_wq.push({\n\t\t\t  id: \"tif2cmnc2w\",\n\t\t\t  options: {\n\t\t\t\tplugin: {\n\t\t\t\t  \"captions\": {\n\t\t\t\t\tonByDefault: false\n\t\t\t\t  }\n\t\t\t\t}\n\t\t\t  }\n\t\t\t});\n\t\t\t<\/script><script src=\"https:\/\/fast.wistia.com\/embed\/medias\/tif2cmnc2w.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\"><div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\"><div class=\"wistia_embed wistia_async_tif2cmnc2w videoFoam=true\" style=\"height:100%;position:relative;width:100%\"><div class=\"wistia_swatch\" style=\"height:100%;left:0;opacity:0;overflow:hidden;position:absolute;top:0;transition:opacity 200ms;width:100%;\"><img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/tif2cmnc2w\/swatch\" style=\"filter:blur(5px);height:100%;object-fit:contain;width:100%;\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/><\/div><\/div><\/div><\/div><\/div>\n<div class=\"video-player-stacked__stats container\">\n<div class=\"statistic-4-up-wrapper\">\n<div class=\"sidebar-info-box sidebar-info-box--text sidebar-info-box--light\">\n<h4>Global alignment and control<\/h4>\n<p>Easily bring internal and external teams and partners into continuous improvement processes.<\/p>\n<\/div>\n<div class=\"sidebar-info-box sidebar-info-box--text sidebar-info-box--light\">\n<h4>Rapid time-to-value<\/h4>\n<p> Increase operational efficiency with automated workflows and built-in best practices.<\/p>\n<\/div>\n<div class=\"sidebar-info-box sidebar-info-box--text sidebar-info-box--light\">\n<h4>Enable real-time risk-based decisions<\/h4>\n<p>Improve risk visibility across products and processes with a unified approach to risk management.<\/p>\n<\/div>\n<div class=\"sidebar-info-box sidebar-info-box--text sidebar-info-box--light\">\n<h4>Unified quality management<\/h4>\n<p>Improve speed, efficiency, and GxP compliance with a unified suite of quality applications.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/section><\/div>\n<p>\t\t<!-- Logo Wall Start &#x2705; --><\/p>\n<section class=\"logo-wall-listed logo-wall-listed--light logo-wall-listed--bg-grey logo-wall-listed--floating-logos\">\n<div class=\"container copy-container copy-container--eyebrow-gradient copy-container--center\">\n<h6>Customer Success<\/h6>\n<h3>More than 300 companies streamline<br \/> quality processes with ³Ô¹Ï±¬ÁÏ QMS<\/h3>\n<\/p><\/div>\n<div class=\"logo-wall-listed__logos container\">\n\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/03\/Product-Page-Customer-Logo-Alvotech-Color-TransparentBG@2x.png\" alt=\"Alvotech\"><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.veeva.com\/eu\/wp-content\/uploads\/2018\/03\/customer-story-logo-blueprint-medicines@2x.png\" alt=\"Blueprint\"><br \/>\n<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/03\/Product-Page-Customer-Logo-BoehringerIngelheim-Color-TransparentBG@2x.png\" alt=\"Boehringer-Ingelheim\"><br \/>\n<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/03\/Product-Page-Customer-Logo-GSK-Color-TransparentBG@2x.png\" alt=\"GSK\"><br \/>\n<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/03\/Product-Page-Customer-Logo-Heron-Color-TransparentBG@2x.png\" alt=\"Heron\"><br \/>\n<img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/03\/Product-Page-Customer-Logo-Moderna-Color-TransparentBG@2x.png\" alt=\"Moderna\">\n\t\t\t<\/div>\n<\/section>\n<p>\t\t<!-- Quotes Start &#x2705; --><\/p>\n<section class=\"quote-tabs quote-tabs--light \">\n<div class=\"quote-tabs__content\">\n<div class=\"container\">\n<div class=\"carousel slide carousel-fade\">\n<div class=\"carousel-indicators\"><\/div>\n<div class=\"carousel-inner\">\n\t\t\t\t\t\t\t<!-- [1-6x] --><\/p>\n<div class=\"carousel-item\">\n<div class=\"quote-card quote-card-single\">\n<div class=\"quote-card__quote-wrapper\">\n<p>&#8220;³Ô¹Ï±¬ÁÏ Quality Cloud supports our ambition to set up a more dynamic quality operating model which is high-performing and data-driven.&#8221;<\/p>\n<div class=\"quote-card__person-info-text\">\n<h5>Ma\u00eft\u00e9 Durrenbach, Chief Quality Officer<\/h5>\n<h6>Sanofi<\/h6>\n<\/p><\/div>\n<p>\t\t\t\t\t\t\t\t\t\t<a class=\"button-outline button-outline--black\" href=\"\/eu\/resources\/veeva-partners-with-sanofi-to-transform-its-quality-system\/\" target=\"_self\" rel=\"noopener\">Read press release<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"carousel-item\">\n<div class=\"quote-card quote-card-single\">\n<div class=\"quote-card__quote-wrapper\">\n<p>\u201cUnifying quality systems is important because they provide a significant amount of efficiencies.&#8221;<\/p>\n<div class=\"quote-card__person-info-text\">\n<h5>Sean Smith Associate Director of Quality <br \/>Systems and Compliance<\/h5>\n<h6>Blueprint Medicines<\/h6>\n<\/p><\/div>\n<p>\t\t\t\t\t\t\t\t\t\t<a class=\"button-outline button-outline--black\" href=\"\/eu\/customer-stories\/turning-quality-organizations-into-assets\/\" target=\"_self\" rel=\"noopener\">Watch customer story<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<!-- [] -->\n\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p>\t\t<!-- Resources Start &#x2705; --><\/p>\n<section class=\"resource-block-cards resource-block-cards--light\" id=\"resource-block-0\">\n<div class=\"container\">\n<div class=\"copy-container copy-container--center copy-container--eyebrow-gradient\">\n<h6>Resources<\/h6>\n<h3>Explore and Learn<\/h3>\n<\/p><\/div>\n<div class=\"resource-block__cards resource-block__cards--gridded resource-block__cards--gridded-3-up\">\n<p><a id=\"\" class=\"resource-card resource-card--light\" href=\"\/eu\/resources\/veeva-qms-product-brief\/\" target=\"_self\" rel=\"noopener\"><\/p>\n<div class=\"resource-card__text\">\n<h6>Read Features Brief<\/h6>\n<h5>³Ô¹Ï±¬ÁÏ QMS Features Brief<\/h5>\n<\/div>\n<div class=\"resource-card__media\"><img decoding=\"async\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2016\/07\/³Ô¹Ï±¬ÁÏ-Vault-QMS-Product-Brief.jpg\" alt=\"\"><\/div>\n<p><\/a><\/p>\n<p><a id=\"\" class=\"resource-card resource-card--light\" href=\"\/eu\/quality-gsk\/\"><\/p>\n<div class=\"resource-card__text\">\n<h6>Read Case Study<\/h6>\n<h5>Building a Business Case for Quality Management Transformation<\/h5>\n<\/div>\n<div class=\"resource-card__media\"><img decoding=\"async\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2022\/12\/GSK-Maximizes-Platform-Investment-Tile-GSK-Customer-Story-340x240px.png\" alt=\"\"><\/div>\n<p><\/a><\/p>\n<p><a id=\"\" class=\"resource-card resource-card--light\" href=\"\/eu\/resources\/accelerate-lead-times-through-seamless-external-collaboration-in-quality\/\" target=\"_self\" rel=\"noopener\"><\/p>\n<div class=\"resource-card__text\">\n<h6>Read White Paper<\/h6>\n<h5>Accelerate Lead Times Through Seamless External Collaboration in Quality<\/h5>\n<\/div>\n<div class=\"resource-card__media\"><img decoding=\"async\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2026\/05\/resource-tile-accelerate-lead-times-340x240-1.png\" alt=\"\"><\/div>\n<p><\/a><\/p><\/div>\n<\/p><\/div>\n<\/section>\n<p>\t\t<!-- CTA Start &#x2705; --><\/p>\n<section class=\"hero-contained hero-contained--gradient hero-contained--footer-fix\">\n<div class=\"container copy-container copy-container--center\">\n<h3>Interested in learning more?<\/h3>\n<div class=\"copy-container__buttons\">\n\t\t\t\t\t<a class=\"button-primary button-primary--gradient\" href=\"\/eu\/contact-us\/\" target=\"_self\" rel=\"noopener\">Contact Us<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t<a class=\"button-tertiary button-tertiary--white\" href=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2023\/07\/³Ô¹Ï±¬ÁÏ-Product-Sheet-Vault-Quality.pdf?\" target=\"_blank\" rel=\"noopener\">Download Product Sheet<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<\/section><\/div>\n<p><\/main><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Globally manage your CAPA, change control, internal and external audits, deviations, complaints, and other quality processes with ³Ô¹Ï±¬ÁÏ QMS.<\/p>\n","protected":false},"author":223,"featured_media":0,"parent":9525,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/veeva-2024.full-page.php","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"coauthors":[1704],"class_list":["post-72119","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Globally manage your CAPA, change control, internal and external audits, deviations, complaints, and other quality processes with Vault QMS.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link 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