{"id":75622,"date":"2024-01-18T22:09:14","date_gmt":"2024-01-18T21:09:14","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?page_id=75622"},"modified":"2026-03-12T00:13:44","modified_gmt":"2026-03-11T23:13:44","slug":"privacy","status":"publish","type":"page","link":"https:\/\/www.veeva.com\/eu\/privacy\/","title":{"rendered":"³Ô¹Ï±¬ÁÏ and Privacy"},"content":{"rendered":"\n<p>\n        Updated: <strong> March 11, 2026<\/strong>\n<\/p>\n<p>\n        ³Ô¹Ï±¬ÁÏ Systems is committed to maintaining a privacy program that is designed around trust, transparency and respecting your rights in your personal information. This privacy notice describes how we process personal information, including what information we collect, why we collect it, how we use it, how we may share it, and your controls over your personal information. ³Ô¹Ï±¬ÁÏ Systems Inc. is the data controller for ³Ô¹Ï±¬ÁÏ\u2019s products and services.\n      <\/p>\n<\/p><\/div>\n<p><\/main> <!-- end veeva2024 styles --><\/p>\n<div class=\"container\" style=\"max-width:1120px;margin:auto;padding:0 20px\">\n<div class=\"row faqs\" style=\"margin-bottom:80px;\">\n<div class=\"col-lg-12\">\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq1\">\n<div>Scope<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq1\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>This privacy notice describes the personal information that we process as part of:<\/p>\n<ul>\n<li>Our websites where this privacy notice is provided,<\/li>\n<li>³Ô¹Ï±¬ÁÏ-sponsored events and marketing activities,<\/li>\n<li>Engaging with representatives of our customers, suppliers and prospective customers and<br \/>\n                  suppliers, and<\/li>\n<li>Our products.<\/li>\n<\/ul>\n<p>Our Job Applicant Data Privacy Notice can be found by visiting <a href=\"https:\/\/careers.veeva.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">careers.veeva.com<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq2\">\n<div>Information We Collect<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq2\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>Websites.<\/strong> When you visit<br \/>\n                our websites, we collect the following types of<br \/>\n                information.<\/p>\n<table class=\"table table-bordered\">\n<thead>\n<tr class=\"header\">\n<th>Category of Information<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"30%\">\n                      Device &#038; Usage\n                    <\/td>\n<td>\n                      We collect device and usage information such as<br \/>\n                      cookie records, browser type, internet service<br \/>\n                      provider (ISP), device IP address, operating<br \/>\n                      systems and versions,<br \/>\n                      device motion data, web beacons and clickstream<br \/>\n                      data.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Registration\n                    <\/td>\n<td>\n                      When you create an account, respond to surveys,<br \/>\n                      register for events, subscribe to publications,<br \/>\n                      or engage in any similar activities through our<br \/>\n                      websites, we collect information that you<br \/>\n                      provide through that process, such as your name,<br \/>\n                      email address, phone number, username and<br \/>\n                      password, job title and survey responses.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Account Verification\n                    <\/td>\n<td>\n                      If you log into an account you\u2019ve created with<br \/>\n                      us, we collect your IP address, username and<br \/>\n                      password, and other related information we need<br \/>\n                      to verify you are the account owner, before<br \/>\n                      allowing you to access that account.\n                    <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Events and Marketing.<\/strong><br \/>\n                When you register to attend a ³Ô¹Ï±¬ÁÏ-sponsored event, such as a webinar, summit or forum, or subscribe to our publications and newsletters, we collect the following types of information about you.<\/p>\n<table class=\"table table-bordered\">\n<thead>\n<tr class=\"header\">\n<th>Category of Information<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"30%\">\n                      Registration\n                    <\/td>\n<td>\n                      When you create an account, respond to surveys, register for events, subscribe to publications, or engage in any similar activities through our websites, we collect information that you provide through that process, such as your name, email address, phone number, username and password, job title, survey responses and profile photos.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Account Verification\n                    <\/td>\n<td>\n                      If you log into an account you\u2019ve created with us, we collect your IP address, username and password, and other related information we need to verify you are the account owner, before allowing you to access that account.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Transactional\n                    <\/td>\n<td>\n                      If there is a fee for the event you have registered for, we will collect information that allows us to collect and process your payment which may include your bank account information or credit or debit card number.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Attendance\n                    <\/td>\n<td>\n                      When you attend a ³Ô¹Ï±¬ÁÏ-sponsored event, we collect information about the events you attend and how you engage with us and other event sponsors during the event. We may also take video recordings and photographs during the event that may include your likeness.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Public Forums\n                    <\/td>\n<td>\n                      If you engage in our public forums, we collect information you provide such as your public posts.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Device &#038; Usage\n                    <\/td>\n<td>\n                      When you attend an online event and access our publications and newsletters, we collect device and usage information such as cookie records, browser type, internet service provider (ISP), device IP address, operating systems and versions, advertising identifiers, device motion data, web beacons and clickstream data.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Travel Accommodations\n                    <\/td>\n<td>\n                      For in-person events, we may assist with your travel and hotel arrangements and in these cases, we collect information from you to enable us to provide this assistance such as airline and flight information, lodging and dates of travel.<\/p>\n<p>                      We do not collect precise geolocation information.\n                    <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Representatives of Customers, Suppliers and Prospective Customers and Suppliers.<\/strong> If you are a representative of a ³Ô¹Ï±¬ÁÏ customer, supplier or prospective customer or supplier, we collect the following types of information about you.<\/p>\n<table class=\"table table-bordered\">\n<thead>\n<tr class=\"header\">\n<th>Category of Information<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"30%\">\n                      Professional Identity &#038; Contact\n                    <\/td>\n<td>\n                      We collect information such as your name, email address, phone number, gender, membership in professional associations, unique identification number assigned to your profession (such as NPI and license number) and the name, size and location of the company you work for and your role within it.\n                    <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Our ³Ô¹Ï±¬ÁÏ.<\/strong><\/p>\n<p>As part of our <a href=\"https:\/\/www.veeva.com\/eu\/products\/data-cloud\/\">data products<\/a>, we collect the following types of personal information related to the professional identity of healthcare providers and other industry professionals and stakeholders.<\/p>\n<table class=\"table table-bordered\">\n<thead>\n<tr class=\"header\">\n<th>Category of Information<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td width=\"30%\">\n                      Professional Identity &#038; Contact\n                    <\/td>\n<td>\n                      We collect information such as your name, email address, phone number, gender, membership in professional associations, unique identification number assigned to your profession (such as NPI and license number) and the name, size and location of the company you work for and your role within it.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Professional Activity\n                    <\/td>\n<td>\n                      We collect information about your professional activity such as your specialty, educational background, references, contributions to events, participation in clinical trials, publications and publicly available collaborations between you and other professionals or companies in the life sciences industry context.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Professional Social Media\n                    <\/td>\n<td>\n                      We collect professional social media information such as hyperlinks to professional network sites, posted content, handles, tweets, hashtags, likes, followers and mentions.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Professional Images and Recordings\n                    <\/td>\n<td>\n                      We collect publicly available video recordings and photographs.\n                    <\/td>\n<\/tr>\n<tr>\n<td>\n                      Inferences\n                    <\/td>\n<td>\n                      We collect inferences, such as your interests and engagement preferences, that may be drawn from the above identifiers.\n                    <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>We may combine your information with anonymised data files to help improve decisions on how to interact with you and other healthcare professionals.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq3\">\n<div>How We Collect Information<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq3\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>Websites.<\/strong> When you visit our websites, we collect your information directly from you and indirectly from you by observing your actions on our website or from your devices. This includes collecting information using analytic tools and other tracking technologies. Please see our <a href=\"#faq7\" id=\"cookieslink\" data-toggle=\"collapse\">Cookie Notice<\/a> for more information.\n              <\/p>\n<p><strong>Events and Marketing.<\/strong><br \/>\n                When you register to attend a ³Ô¹Ï±¬ÁÏ-sponsored event or subscribe to our publications and newsletters, we collect your information from you when you register, as directed by you during the registration process, as you engage with us and as you participate in activities and forums we provide.<\/p>\n<p><strong>Representatives of Customers, Suppliers and Prospective Customers and Suppliers.<\/strong> If you are a representative of a ³Ô¹Ï±¬ÁÏ customer, supplier or prospective customer or supplier, we collect your information directly from you, your employer, our customers and suppliers and from publicly available websites such as LinkedIn.<\/p>\n<p><strong>Our ³Ô¹Ï±¬ÁÏ.<\/strong> As part of our <a href=\"https:\/\/www.veeva.com\/eu\/products\/data-cloud\/\">data products<\/a>, we collect personal information about healthcare providers and other industry professionals and stakeholders from publicly available sources including government and public records, association websites, institutional websites (hospitals, universities, medical facilities), medical databases and registries, and other online professional profiles and web sources related to your professional activity. We may also collect personal information directly from you, your employer and affiliates and our customers.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq4\">\n<div>Why We Collect Information and How We Use It<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq4\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>Websites.<\/strong> When you visit our websites, we collect your information to help us understand how you interact with us, to provide you with relevant information and services, and to help us to ensure our websites are working as designed. This includes processing personal information as necessary to analyse, improve and optimise the delivery and use of our websites and their security.<\/p>\n<p><strong>Events and Marketing.<\/strong> When you register to attend a ³Ô¹Ï±¬ÁÏ-sponsored event or subscribe to our publications and newsletters, we collect your information to:<\/p>\n<ul>\n<li>provide you with the experience and information you\u2019ve registered for or subscribed to;<\/li>\n<li>inform you of other events or information we believe you may be interested in;<\/li>\n<li>analyse and improve our events and campaigns;<\/li>\n<li>personalise your content and experiences; and<\/li>\n<li>enable our suppliers, who are also participating in the ³Ô¹Ï±¬ÁÏ-sponsored event, to contact you about their related products and services.<\/li>\n<\/ul>\n<p><strong>Representatives of Customers, Suppliers and Prospective Customers and Suppliers.<\/strong> If you are a representative of a ³Ô¹Ï±¬ÁÏ customer, supplier or prospective customer or supplier, we collect information about you to allow us to provide you with information about us, the products, services and events we offer, and how we may work together.<\/p>\n<p><strong>Our ³Ô¹Ï±¬ÁÏ.<\/strong> As part of our <a href=\"https:\/\/www.veeva.com\/eu\/products\/data-cloud\/\">data products<\/a>,<br \/>\n                we collect personal information about healthcare organisations, healthcare providers, and other industry professionals and stakeholders for the purpose of enabling our customers to provide up-to-date scientific and medical information or promotional materials to relevant organisations and individuals and to facilitate our customers\u2019 understanding of and improving their communication with such organisations and individuals.<\/p>\n<p><strong>Automated Processing.<\/strong> We do not make decisions about you which have legal or similarly significant effects on you, based solely on the automated processing, including profiling, of your data.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq5\">\n<div>Legal Basis<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq5\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>Websites and Apps.<\/strong> The legal basis for processing internet protocol addresses is our legitimate interest in providing the ³Ô¹Ï±¬ÁÏ website (Art. 6 Para. 1 lit. f GDPR or UK GDPR, as applicable). The legal basis for the processing of usage data is your consent (Art. 6 Para. 1 lit. a GDPR or UK GDPR, as applicable). If data is collected from you on the basis of consent, we will indicate whether the data in question is required or voluntary information.<\/p>\n<p><strong>Events and Marketing.<\/strong> The legal basis for processing our events and marketing information is that the processing is necessary for the performance of a contract with you or is otherwise processed with your consent (Art. 6 Para. 1 lit. a, b GDPR or UK GDPR, as applicable).<\/p>\n<p><strong>Our ³Ô¹Ï±¬ÁÏ.<\/strong> In processing personal information as part of our <a href=\"https:\/\/www.veeva.com\/products\/data-cloud\/\">data products<\/a>, we base our activities on the legal basis of legitimate interest (under Art. 6 Para. 1 lit. f GDPR or UK GDPR). Our customers have a legitimate interest in communicating with healthcare providers and other professionals to improve therapy, patient care and drug development. Our legitimate interest is to provide information and insights to facilitate such communication.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq6\">\n<div>Sharing Your Information<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq6\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>We may share personal information internally and with our subsidiaries and third parties for the following purposes:<\/p>\n<ul>\n<li>to support the purposes described in the section above entitled \u201cWhy We Collect Information and How We Use It\u201d;<\/li>\n<li>to enable third parties to provide services on our behalf;<\/li>\n<li>to comply with applicable law, legal obligations and valid legal processes such as search warrants, subpoenas, or court orders;<\/li>\n<li>as necessary to establish, exercise or defend against potential, threatened or actual litigation;<\/li>\n<li>when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate or prevent fraud or other illegal activity;<\/li>\n<li>in connection with a merger, sale or asset transfer; and<\/li>\n<li>for additional purposes with your consent, where consent is required by law.<\/li>\n<\/ul>\n<p>When we share your personal information, we will take reasonable steps to ensure that we only share the minimum personal information necessary for the specific purpose and circumstance.<\/p>\n<p>We may provide bulletin boards, blogs, or chat rooms on our websites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums and may be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums.<\/p>\n<p>We may post lists of customers and testimonials on our websites that contain information such as customer names and titles. We obtain the consent of each customer prior to posting any information on such a list or posting testimonials. To request removal of your personal information from our blog or forum or to have your testimonials removed, contact us at <a href=\"mailto:privacy@veeva.com\">privacy@veeva.com<\/a>.<\/p>\n<p><strong>Our ³Ô¹Ï±¬ÁÏ.<\/strong><\/p>\n<p>As part of our <a href=\"https:\/\/www.veeva.com\/eu\/products\/data-cloud\/\">data products<\/a>, we also share personal information with pharmaceutical, biotechnology and medical device companies (the life sciences industry) to allow those companies to provide you with scientific information about their products and services and as required by applicable law.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq7\">\n<div>Cookie Notice<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq7\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<h2>Scope<\/h2>\n<p>We use information-gathering tools, such as cookies, pixels and web beacons, to collect information about you as you navigate our websites. These technologies are used in analyzing trends, administering the site, tracking users\u2019 movements around the site and to gather demographic information about our user base. <\/p>\n<h2>Cookies<\/h2>\n<p>When you visit our website, our website asks your browser to store small text files called \u201ccookies\u201d on your device. Cookies are used to collect information about you, your preferences or your device.<\/p>\n<p>We only use strictly necessary cookies on our website. You cannot deactivate our use of strictly necessary cookies because these cookies are deployed to ensure the proper functioning of our website. These cookies do not store any personally identifiable information.<\/p>\n<p>You can delete all cookies that are stored in your browser, and you can set most browsers to prevent them from being placed. If you do this, you may have to manually adjust some preferences every time you visit the website and some services and functionalities may not work. Please note that your choices are specific to the website you are navigating and to the device and browser you are using. For more information about how cookies work, see <a href=\"https:\/\/www.aboutcookies.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">aboutcookies.org<\/a>.<\/p>\n<h2>Web Beacons and Similar Technologies<\/h2>\n<p>We use web beacons and similar technologies to understand how you use our websites and interact with emails from us and to improve our websites and email communications. Web beacons are clear electronic images that help us understand what content you have accessed. Web beacons do not place information on your device, but they may work in conjunction with cookies to monitor website activity. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to one of our websites.<\/p>\n<h2>Global Privacy Controls<\/h2>\n<p>Global Privacy Controls are mechanisms that allow you to opt out of the sale of your personal information or the use of your personal information for targeted advertising purposes. If you turn on a Global Privacy Control setting and we detect an opt out preference signal, we will honor that preference. <\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq8\">\n<div>Retaining Your Information <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq8\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>Websites and Apps.<\/strong> We only keep the data for as long as it is necessary and relevant for the purposes described in this privacy notice. We retain the data for only two years (or as otherwise required by law).<\/p>\n<p><strong>Events and Marketing.<\/strong> We only keep the data for as long as it is necessary and relevant for the purposes described in this privacy notice.<\/p>\n<p><strong>Representatives of Customers, Suppliers and Prospective Customers and Suppliers.<\/strong> We retain your information for as long as your account is active, as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, or as otherwise reasonably necessary for our business purposes.<\/p>\n<p><strong>Our ³Ô¹Ï±¬ÁÏ.<\/strong> As part of our <a href=\"https:\/\/www.veeva.com\/eu\/products\/data-cloud\/\">data products<\/a>, we keep the data for 10 years after it is no longer professionally relevant for the purposes described in this notice.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq9\">\n<div>Your Controls<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq9\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>We offer you certain controls over your information.  Under Art. 15-22 of the GDPR and UK GDPR (as applicable), you have the right to receive a copy of your information, to access, correct, and under certain circumstances, restrict or request deletion of your information from our database. You may also contact your data protection authority if you have any concerns about our protection of your personal information. If you choose to exercise your rights, we will respond to your request in accordance with applicable laws, which may vary depending on where you live. Any U.S. resident may opt out of the sale or sharing of their personal information within our consumer-based advertising products and services.<\/p>\n<p>If you wish to exercise your privacy rights, click <a href=\"https:\/\/privacyportal.onetrust.com\/webform\/3d676ed2-16b1-4c48-97f8-a911923a3adf\/a0df0a98-d990-40ff-9bdb-35b5f9e06620\" target=\"_blank\" rel=\"noopener\">here<\/a> or contact us at <a href=\"mailto:eudpo@veeva.com\">eudpo@veeva.com<\/a>. In order to process your request, we require certain information about you. We will only use this information to verify your identity and facilitate the processing of your request. We may require you to provide proof of your identity. You may use an authorised agent to submit a request on your behalf. Your authorised agent must have your signed permission or power of attorney to submit a request on your behalf. There may be times when we are unable to fulfill your request; in those cases, we will let you know why we are unable to fulfill your request, subject to applicable law.<\/p>\n<p>To unsubscribe from ³Ô¹Ï±¬ÁÏ marketing emails, click on the \u201cunsubscribe\u201d link located on the bottom of the email. Please note that customers cannot opt out of receiving transactional emails related to the use of ³Ô¹Ï±¬ÁÏ\u2019s products and services.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq10\">\n<div>Children&#8217;s Privacy<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq10\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>Our websites and services are not designed for or directed at children, and we do not knowingly collect personal information from children under the age of 13. If you believe we may have mistakenly collected the personal information of a minor without appropriate consent, please contact us using the methods described in the <a href=\"#faq16\" id=\"contactUs\" data-toggle=\"collapse\">\u201cContact Us\u201d<\/a> section and we will investigate and promptly address the issue.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq11\">\n<div>Security<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq11\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>We maintain a privacy and security program with technical, physical and organisational safeguards designed to protect against the wrongful access, use or disclosure of personal information, and to provide a level of security which we believe is appropriate to the risk our processing of your personal information poses to your privacy. We regularly review and modify our security measures to reflect changing technology, laws and regulations, risk, industry and security practices and other business needs. More information about our security program can be found <a href=\"https:\/\/www.veeva.com\/eu\/trust\/\">here<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq12\">\n<div>Transfer of Personal Information Between Countries<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq12\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>We are a global company. As a global company, we may transfer your personal information to various locations around the world for the purposes described in this privacy notice.  We apply the protections and limitations described in this privacy notice regardless of where we process your personal information.<\/p>\n<p>This includes the transfer of your personal data to countries whose level of data protection has been classified as adequate by the European Commission. (Further information can be found at https:\/\/commission.europa.eu\/law\/law-topic\/data-protection\/international-dimension-data-protection\/adequacy-decisions_en).<\/p>\n<p>For data transfers to the U.S., ³Ô¹Ï±¬ÁÏ Systems Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF (UK Extension), and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. We have certified to the U.S. Department of Commerce that we adhere to the (i) EU-U.S. DPF Principles with regard to the processing of personal information received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension, and (ii) Swiss-U.S. DPF Principles with regard to the processing of personal information received from Switzerland in reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in this privacy notice and the EU-U.S. DPF Principles and\/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the DPF program and to view our certification visit the <a href=\"https:\/\/www.dataprivacyframework.gov\/s\/\" target=\"_blank\" rel=\"noopener\">Data Privacy Framework Program website<\/a>.<\/p>\n<p>The DPF applies to European, Swiss and UK individuals whose personal information is transferred to the United States. In compliance with the DPF, we allow these individuals the opportunity to choose (through an opt-out mechanism) whether their personal information is to be disclosed to a third party or used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized. The <a href=\"#faq9\" data-toggle=\"collapse\" id=\"yourControls\">Your Controls<\/a> section provides more information about these rights and the mechanisms we provide to exercise them. If we collect sensitive personal information on these individuals, we will obtain explicit consent before disclosing sensitive personal information to a third party or using it for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized.<\/p>\n<p>If you have questions or concerns regarding our handling of your personal information under the DPF or about our privacy program generally, please contact us at <a href=\"mailto:privacy@veeva.com\">privacy@veeva.com<\/a>. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider, TrustArc, (free of charge) at <a href=\"https:\/\/feedback-form.trustarc.com\/watchdog\/request\" target=\"_blank\" rel=\"noopener noreferrer\">feedback-form.trustarc.com\/watchdog\/request<\/a>. If neither process resolves your question or concern, you may be able to pursue binding arbitration; visit the <a href=\"https:\/\/www.dataprivacyframework.gov\/s\/\" target=\"_blank\" rel=\"noopener\">Data Privacy Framework Program website<\/a> for more information about how to submit a complaint.<\/p>\n<p>The Federal Trade Commission has jurisdiction over our compliance with the EU-U.S. DPF, the UK Extension, and the Swiss-U.S. DPF. We remain responsible for personal information that we transfer to third parties for processing on our behalf. We may be required to disclose personal information that we handle under the DPF in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, as described in more detail by our <a href=\"#faq13\" id=\"govAccessRequest\" data-toggle=\"collapse\">Government Access Request Policy<\/a>.<\/p>\n<p>In addition, we ensure that transfers to third parties (such as our customers and service providers) are made under contractual provisions that require such third parties to protect and secure the data as required by applicable laws, which based on the third party, may include such third party\u2019s transfer only to countries where the level of data protection has been determined to be adequate by the European Commission or executing additional contractual safeguards (e.g., EU-approved Standard Contractual Clauses).<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq13\">\n<div>Transparency<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq13\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p><strong>³Ô¹Ï±¬ÁÏ\u2019s Government Access Request Policy<\/strong><\/p>\n<p>This Government Access Request Policy describes how we respond to requests from governmental and other public authorities (collectively, \u201cGovernment Authorities\u201d) for access to Customer Data (as defined in our customer agreements) or other personal information (collectively, \u201cData\u201d).<\/p>\n<p><strong>Validity.<\/strong> We do not voluntarily disclose Data to Government Authorities. We only disclose Data where there is a valid legal basis to do so (such as through a warrant, subpoena or court order). We review all requests on a case-by-case basis and in accordance with applicable law. If we determine there is a valid legal basis for the request, we comply by providing the least amount of Data necessary to respond to the request.<\/p>\n<p>We never create backdoors in our products or services to allow Government Authorities to access Data.<\/p>\n<p><strong>Challenges.<\/strong> We challenge requests if we believe:<\/p>\n<ul>\n<li>there is no valid legal basis for it,<\/li>\n<li>the request is unlawful,<\/li>\n<li>the request is unclear, overly broad or inappropriate, or<\/li>\n<li>where compliance with the request would put us in potential breach of applicable laws in another country.<\/li>\n<\/ul>\n<p><strong>Notification.<\/strong> We notify our customers if a Government Authority requests their Data unless we are legally prohibited from doing so, in the event of an emergency (such as to prevent imminent death or serious physical harm to an individual) or in cases where we reasonably believe such notice would be counterproductive.<\/p>\n<p><strong>Transparency Report.<\/strong> We publish a report of requests we have received and our response to them. We update this report semi-annually.<\/p>\n<ul>\n<table class=\"table table-bordered\">\n<thead>\n<tr class=\"header\">\n<th>Type of Request<\/th>\n<th>Country of Origin of the Request<\/th>\n<th>Action Taken<\/th>\n<th>Year<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\n                        Subpoena\n                      <\/td>\n<td>\n                        US\n                      <\/td>\n<td>\n                        Fulfilled\n                      <\/td>\n<td>\n                        2020\n                      <\/td>\n<\/tr>\n<tr>\n<td>\n                        Search Warrant\n                      <\/td>\n<td>\n                        US\n                      <\/td>\n<td>\n                        Fulfilled\n                      <\/td>\n<td>\n                        2020\n                      <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Updated: <strong>December 17, 2025<\/strong><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq14\">\n<div>³Ô¹Ï±¬ÁÏ Customers and Customer Agreements<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq14\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>The personal information that we process on behalf of and to provide products and services to our customers, including when customer representatives are users of our products and services, is subject to the terms and conditions of our customer agreements.<\/p>\n<p>Where requested, we offer a <a href=\"https:\/\/www.veeva.com\/contracts\/\">Data Processing Addendum<\/a> and <a href=\"https:\/\/www.veeva.com\/contracts\/\">Standard Contractual Clauses<\/a> to enable our customers to comply with data protection laws applicable to our processing of personal information on their behalf.  We process, transfer and maintain customer personal information strictly in accordance with our customer agreements and applicable law.<\/p>\n<p>If you are interested in learning about our customers\u2019 use of your personal information, we encourage you to contact the customer. We cooperate with our customers if they need our assistance in fulfilling requests from individuals to exercise their data privacy rights.<\/p>\n<p>Information about our security program can be found <a href=\"https:\/\/www.veeva.com\/eu\/trust\/\">here<\/a>. A list of our support locations and of our sub-processors can be found <a href=\"https:\/\/trust.veeva.com\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq15\">\n<div>Changes to this Privacy Notice <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq15\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>From time-to-time, we may change our privacy notice to reflect changing technology, laws, regulations, risk, industry and security practices and other business needs. The most up-to-date version will be found on this website; we post its effective date at the top. If we make a material update, we may notify you by posting notice on our website or by other means, consistent with applicable law.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr>\n<div class=\"row text-left\">\n<div class=\"col-xs-12\">\n<div class=\"panel-title\">\n<div class=\"collapsed\" data-toggle=\"collapse\" href=\"#faq16\">\n<div>Contact Us<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div id=\"faq16\" class=\"panel-collapse collapse\">\n<div class=\"faq-text\">\n<p>If you wish to exercise your privacy rights, click <a href=\"https:\/\/privacyportal.onetrust.com\/webform\/3d676ed2-16b1-4c48-97f8-a911923a3adf\/a0df0a98-d990-40ff-9bdb-35b5f9e06620\" target=\"_blank\" rel=\"noopener\">here<\/a> or contact us at <a href=\"mailto:eudpo@veeva.com\">eudpo@veeva.com<\/a>.<\/p>\n<p>If you have any questions about our privacy practices, you can contact our Chief Privacy Officer at <a href=\"mailto:privacy@veeva.com\">privacy@veeva.com<\/a> or our EU Data Protection Officer at <a href=\"mailto:eudpo@veeva.com\">eudpo@veeva.com<\/a>. You can also write to our data controller, ³Ô¹Ï±¬ÁÏ Systems Inc., or our various local representatives, at the addresses below:<\/p>\n<p>\n                ³Ô¹Ï±¬ÁÏ Systems Inc.<br \/>\n                Attention: EU Data Protection Officer<br \/>\n                4280 Hacienda Drive<br \/>\n                Pleasanton, CA 94588 USA\n              <\/p>\n<p>Local representatives of the data controller:<\/p>\n<p>\n              \t<strong>Germany<\/strong><br \/>\n              \t³Ô¹Ï±¬ÁÏ Systems GmbH<br \/>\n              \tAttention: EU Data Protection Officer<br \/>\n              \tTaunusanlage 16\/3 og<br \/>\n              \t60325 Frankfurt am Main\n              <\/p>\n<p>\n              \t<strong>UK<\/strong><br \/>\n              \t³Ô¹Ï±¬ÁÏ Systems UK Ltd<br \/>\n              \tAttention: EU Data Protection Officer<br \/>\n              \t6th Floor, The Metropolis Building<br \/>\n              \t1-5 Harewood Avenue, London NW1 6JQ\n              <\/p>\n<p>\n              \t<strong>Hungary<\/strong><br \/>\n              \t³Ô¹Ï±¬ÁÏ Systems Hungary Kft.<br \/>\n              \tAttention: EU Data Protection Officer<br \/>\n              \tB\u00e9csi \u00fat 68-84, 1034<br \/>\n              \tBudapest, Hungary\n              <\/p>\n<p>\n              \t<strong>Turkey<\/strong> (data controller representative authorised to represent ³Ô¹Ï±¬ÁÏ in the matters specified in the third paragraph of Article 11 of the Regulation on the Data Controllers&#8217; Registry)<br \/>\n              \tG\u00f6k\u00e7e Y\u00f6netim ve Dan\u0131\u015fmanl\u0131k A.\u015e.<br \/>\n              \t\u0130zzet Pa\u015fa Mah. Abide-i H\u00fcrriyet Cad. Biz Cevahir \u0130\u015f Merkezi No: 158 \u0130\u00e7 Kap\u0131 No: 2<br \/>\n              \t\u015ei\u015fli \/ \u0130stanbul \/ T\u00fcrkiye\n              <\/p>\n<p>If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider, TrustArc, (free of charge) at <a href=\"https:\/\/feedback-form.trustarc.com\/watchdog\/request\" target=\"_blank\" rel=\"noopener noreferrer\">feedback-form.trustarc.com\/watchdog\/request<\/a>.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p> <!-- accordion end --><\/p>\n<hr><\/div>\n<\/p><\/div>\n<\/div>\n<style>\n.veeva-2024 .content-block__content h2{\nfont-size: 18px;\nmargin-bottom: 0; \nmargin-top:0!important;\n}\n.veeva-2024 .content-block__content h3 {\nfont-size: 17px;\n}\n.veeva-2024 .content-block__content table tbody td{\nfont-size: 16px;\nbackground-color: #fff;\n}\n.table {\nmargin-top: 30px;\nmargin-bottom: 30px;\n}\ntable tr.header {\ncolor: #fff;\nbackground-color: #ff9835;\n}\n.table-bordered > thead > tr > th {\nborder-bottom-width: 0;\nfont-weight: 400;\n}\n.hero-contained {\ndisplay: none;\n}<\/p>\n<p>.veeva-2024 .content-block__content {\npadding-top: 70px;\npadding-bottom: 20px;\npadding-left: 20px;\npadding-right: 20px;\n}<\/p>\n<p>a {\ncolor: #ff9300;\ntext-decoration: none;\n}<\/p>\n<p>.container .faqs, .container .faqs p, .container .faqs li {\nfont-family: Poppins,sans-serif;\nfont-size: 14px;\nfont-weight: 400;\nline-height: 1.4;\nmargin-bottom: 1.6rem;\n}\n@media (min-width:768px) {\n.container .faqs, .container .faqs p, .container .faqs li {\nfont-size: 16px;\n}\n}<\/p>\n<p>.faqs .faq-text li {\nmargin-bottom: .6rem!important;\n}<\/p>\n<p>.faqs .faq-text h2 {\nfont-size: 24px;\ncolor: #333;\nfont-weight: 500;\n}<\/p>\n<p>\/* FAQS *\/<\/p>\n<p>.faqs .panel-title > :after {\nfont-family: 'Glyphicons Halflings';\ncontent: \"\\f106\";\nfont-size: 26px;\nmargin-right: 5px;\ncolor: #111;\nfloat: right;\nfont-family: \"FontAwesome\";\npadding: 4px 10px;\nbackground-color: #eef1f5;\nborder-radius: 50%;\nwidth: 34px;\nheight: 34px;\n}<\/p>\n<p>.faqs .panel-title > div.collapsed:after {\n    content: \"\\f107\";\n}<\/p>\n<p>.faqs .panel-title > div {\n    font-weight: 400;\n    color: #f5961d;\n    cursor: pointer;\n    font-size: 18px;\n    line-height: 25px;\n}<\/p>\n<p>.faqs .panel-title > div > div {\n    display: inline-block;\n    width: 90%;\n}<\/p>\n<p>.faqs .panel-title > div.collapsed {\n    content: \"\\f107\";\n    color: #222;\n    display: block;\n    width: 100%;\n}<\/p>\n<p>.faqs .panel-title > div.collapsed:hover, .panel-title > div:hover {\n    color: #f5961d;\n}<\/p>\n<p>.faqs hr {\n    margin: 20px 0 24px 0;\n    border-bottom: 1px solid #eee;\n}<\/p>\n<p>.faqs .faq-text {\n    padding-right: 20px;\n}<\/p>\n<p>.faqs .panel-title > div {\nfont-weight: 500;\ncolor: #f5961d;\ncursor: pointer;\nfont-size: 20px;\nline-height: 28px;\n}\n.faqs .faq-text, .faqs .faq-text p {\nmargin-top: 10px;\n}<\/p>\n<\/style>\n","protected":false},"excerpt":{"rendered":"<p>Updated: March 11, 2026 ³Ô¹Ï±¬ÁÏ Systems is committed to maintaining a privacy program that is designed around trust, transparency and respecting your rights in your personal information. This privacy notice describes how we process personal information, including what information we collect, why we collect it, how we use it, how we may share it, and&hellip;<\/p>\n","protected":false},"author":354,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"templates\/veeva-2024.grey-bar.php","meta":{"footnotes":""},"coauthors":[],"class_list":["post-75622","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/pages\/75622"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/users\/354"}],"replies":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/comments?post=75622"}],"version-history":[{"count":49,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/pages\/75622\/revisions"}],"predecessor-version":[{"id":95159,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/pages\/75622\/revisions\/95159"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=75622"}],"wp:term":[{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/coauthors?post=75622"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}