{"id":59307,"date":"2021-07-19T21:39:55","date_gmt":"2021-07-19T19:39:55","guid":{"rendered":"http:\/\/www.veeva.com\/eu\/?post_type=resources&#038;p=59307"},"modified":"2026-05-20T01:25:43","modified_gmt":"2026-05-19T23:25:43","slug":"powering-better-relationships-with-modern-data-management","status":"publish","type":"resources","link":"https:\/\/www.veeva.com\/eu\/resources\/powering-better-relationships-with-modern-data-management\/","title":{"rendered":"Strengthening Site Satisfaction <br class=\"hidden-xs\"> with Modern Data Management"},"content":{"rendered":"<style>\n<p>.veeva-2024 .fa-ul li p {\nmargin-top:5px;\n}\n.veeva-2024 .content-block .fa-check-circle {\ncolor: #f4690c;\nfont-weight: 400;\nfont-size:20px;\n}\n@media (min-width:768px) {\n.veeva-2024 .hero-centered {\npadding: 100px 0;\n}\n}\n@media (min-width:992px) {\n.veeva-2024 .content-block {\nmargin-top: 6rem;\n}\n}\n.veeva-2024 .content-block__sidebar {\ndisplay:none;\n}<\/p>\n<p>.veeva-2024 .content-block__content .stat-box {\nbackground: #eef1f5;\ndisplay: inline-block;\npadding: 10px 30px;\nborder-radius: 16px;\nfont-size: 18px;\nmargin: 5px 5px 20px 5px;\nfont-weight: 500;\n}\n.veeva-2024 .content-block__content .stat-box span {\ncolor:#f5670e;\nfont-weight:600;\n}\n\/* to remove the mobile dropdown *\/\n.veeva-2024 .form-dropdown {\ndisplay: none;\n}<\/p>\n<p>.veeva-2024 .quote-3-up__quotes {<\/p>\n<p>align-items: flex-start;\n}<\/p>\n<p>.veeva-2024 .content-block__content .content-pull-quote>p {\n    font-weight: 500;\n}<\/p>\n<p>@media (min-width:768px) {\n.veeva-2024 .sidebar-info-box--quote, .veeva-2024 .sidebar-info-box--quote-img, .veeva-2024 .sidebar-info-box--quote-logo {\npadding: 14px 32px 5px 32px;\n}\n}\n@media (min-width:650px) {\n.veeva-2024 .quote-3-up__quotes {\ngrid-template-columns: repeat(3,1fr);\n}\n}<\/p>\n<p>@media (min-width:768px) {\n.veeva-2024 .sidebar-info-box--quote p {\nfont-size: 18px;\n}\n}<\/p>\n<p>.veeva-2024 .content-block__content .takeaway-box {\ndisplay: block;\nborder-left:3px solid #f5670e;\nborder-top-left-radius: 0px;\nborder-bottom-left-radius: 0px;\nfont-size:20px;\nwidth:100%;max-width:450px;\nmargin-top:40px;\n}\n.veeva-2024 .content-block__content .button-icon.button-icon--white {\nbackground-color:#f5670e;\nmargin-top: 5px;\n}\np.table-footer {\ntext-align:center; background-color: #f5670e; color: white;padding: 9px 15px;\nmargin: auto;\ndisplay: flex;\njustify-content: center;\nmax-width: 380px;margin-top: -10px;\n}\n<\/style>\n<p><img decoding=\"async\" class=\"img-right d-none d-lg-block\" alt=\"\" src=\"https:\/\/www.veeva.com\/wp-content\/uploads\/2026\/03\/Clinical-Data-Powering-Site-Relations-Img-1-1.png\"><\/p>\n<h2>Quality data from the point of entry<\/h2>\n<p>When evaluating EDC options you may have questions such as, \u201cWill my sites like it?\u201d, \u201cWill my data quality decrease?\u201d, or \u201cHow much training and effort is involved?\u201d<\/p>\n<p>\u200b\u200b³Ô¹Ï±¬ÁÏ partners with sites to optimize their experience with enhancements like Quick Queries to reduce clicks for coordinators and CRAs.<\/p>\n<p>\n³Ô¹Ï±¬ÁÏID was born directly from site feedback to eliminate the friction and streamline access across clinical systems. Each site user has one secure login across sponsors and studies to access ³Ô¹Ï±¬ÁÏ EDC, ³Ô¹Ï±¬ÁÏ eCOA, ³Ô¹Ï±¬ÁÏ Site Connect, and more. ³Ô¹Ï±¬ÁÏ continues to refine the EDC experience alongside site users to ensure a seamless experience, allowing them to focus on what matters most: patient care.\n<\/p>\n<p><!-- Quote - 3 up , Light --><\/p>\n<section class=\"quote-3-up quote-3-up--light\" style=\"margin:40px 0\">\n<div class=\"quote-3-up__quotes container\">\n<div class=\"sidebar-info-box sidebar-info-box--quote sidebar-info-box--light\">\n<p>&#8220;I love the format. It is easy to understand the tasks; the view is very clear, which helps save time.&#8221;<\/p>\n<div class=\"sidebar-info-box__author\">\n<h5>Clinical Research Coordinator<\/h5>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"sidebar-info-box sidebar-info-box--quote sidebar-info-box--light\">\n<p>&#8220;It is one of the best EDCs when compared to others.&#8221;<\/p>\n<div class=\"sidebar-info-box__author\">\n<h5>Investigator<\/h5>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"sidebar-info-box sidebar-info-box--quote sidebar-info-box--light\">\n<p>&#8220;³Ô¹Ï±¬ÁÏ EDC is a pleasure to use. It feels easier and faster than other systems. Everything is clear and to the point. The UI is very self-explanatory.&#8221;<\/p>\n<div class=\"sidebar-info-box__author\">\n<h5>Clinical Research Assistant<\/h5>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<h2>Reduce time in the system to maximize patient care<\/h2>\n<table class=\"table table-striped\">\n<tr class=\"header\">\n<th style=\"background:grey\"> TIME WASTER <\/th>\n<th> TIME SAVER <\/th>\n<\/tr>\n<tbody>\n<tr>\n<td>Searching for forgotten passwords across multiple logins<\/td>\n<td>One login across all applications and studies<\/td>\n<\/tr>\n<tr>\n<td>Retaking the same training due to new logins or a different SSO<\/td>\n<td>One training across all studies<\/td>\n<\/tr>\n<tr>\n<td>Manually typing \u201cI confirm\u201d to countless queries<\/td>\n<td>One click to action the query<\/td>\n<\/tr>\n<tr>\n<td>Losing work with system timeouts<\/td>\n<td>Auto-saves as you go, eliminating re-entry<\/td>\n<\/tr>\n<tr>\n<td>Unnecessary queries due to blank data<\/td>\n<td>Marking fields as \u201cIntentionally Left Blank\u201d<\/td>\n<\/tr>\n<tr>\n<td style=\"border-bottom: 3px solid #ff6900;\">Excessive system downtime due to study migrations or custom functions<\/td>\n<td style=\"border-bottom: 3px solid #ff6900;\">Zero downtime<\/td>\n<\/tr>\n<tr>\n<td style=\"border-left: 3px solid #ff6900; padding: 15px;\">\n            Double transcription\n         <\/td>\n<td style=\"border-right: 3px solid #ff6900; padding: 15px;\">\n            Real-time direct data capture from an electronic source*\n         <\/td>\n<\/tr>\n<tr>\n<td style=\"border-bottom: 3px solid #ff6900; border-left: 3px solid #ff6900; padding: 15px;\">\n            Collecting source data on paper\n         <\/td>\n<td style=\"border-bottom: 3px solid #ff6900; border-right: 3px solid #ff6900; padding: 15px;\">\n            Eliminating SDV and increasing research capacity*\n         <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p class=\"table-footer\"><strong>*Available for sites using ³Ô¹Ï±¬ÁÏ eSource<\/strong><\/p>\n<div class=\"content-pull-quote\">\n<p>&#8220;Before <b>³Ô¹Ï±¬ÁÏID<\/b>, I was meeting with site users about login issues multiple times a week. In the time since we implemented it, I haven\u2019t had a single meeting about access problems.&#8221;<\/p>\n<div class=\"content-pull-quote__person\">\n<div class=\"content-pull-quote__author\">\n<h6>Bireshwar Saha<\/h6>\n<p>Executive Director of Programming, Fortrea<\/p>\n<p><strong>Learn how <a href=\"\/eu\/customer-stories\/fortrea-simplifies-the-site-experience-with-veevaid\/\">Fortrea<\/a> simplified their site experience.<\/strong><\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<hr>\n<h2>Customer support at any time<\/h2>\n<p>Sponsors and sites using ³Ô¹Ï±¬ÁÏ EDC benefit from ³Ô¹Ï±¬ÁÏ\u2019s mature support infrastructure.<\/p>\n<ul>\n<li>\n<p>Global systems and personnel ensure support is available 24x7x365<\/p>\n<\/li>\n<li>\n<p>Contact support via telephone, chat, email, or through our support portal<\/p>\n<\/li>\n<li>\n<p>Average response time for support tickets is under one hour<\/p>\n<\/li>\n<li>\n<p>Support is part of the standard ³Ô¹Ï±¬ÁÏ EDC license with no incremental fee<\/p>\n<\/li>\n<\/ul>\n<blockquote><p>\n&#8220;Easily the best EDC platform I have used yet.&#8221;<br \/>\n<span>Site Owner<\/span>\n<\/p><\/blockquote>\n<h2>Partnering with sites to build a better experience<\/h2>\n<p>³Ô¹Ï±¬ÁÏ is committed to developing the most advanced, user friendly, and high-performance technologies for sites. That\u2019s why we continue to innovate with applications like ³Ô¹Ï±¬ÁÏ <a href=\"https:\/\/sites.veeva.com\/esource\" target=\"_blank\" rel=\"noreferrer noopener\">eSource<\/a>, designed to eliminate paper at the site through a direct data capture application and streamline data through ³Ô¹Ï±¬ÁÏ EDC integration.<\/p>\n<p>For sponsors, we are <a href=\"https:\/\/www.clinicalleader.com\/doc\/could-study-rehearsals-create-a-new-standard-for-site-readiness-0001\" target=\"_blank\" rel=\"noreferrer noopener\">partnering with biopharmas like Keenova<\/a> to master workflows in sandbox environments before the first patient is enrolled. These simulations allow sites to rehearse each visit across systems like ³Ô¹Ï±¬ÁÏ EDC and ³Ô¹Ï±¬ÁÏ eCOA, using fictional cases to uncover gaps, promoting efficiency and creating a more engaging participant experience.<\/p>\n<p>³Ô¹Ï±¬ÁÏ is committed to customer success for sponsors, CROs, and sites.<\/p>\n<div class=\"content-pull-quote\">\n<p>&#8220;When transitioning between systems, the sites continued to enter data in accordance with our target timelines, and in fact beat those timelines. It was proof we had transitioned to ³Ô¹Ï±¬ÁÏ Clinical Data smoothly and successfully.&#8221;<\/p>\n<div class=\"content-pull-quote__person\">\n<div class=\"content-pull-quote__author\">\n<h6>Leianne Ebert<\/h6>\n<p>Head of Clinical Data Management, Alcon<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"takeaway-box cta-box\">\n<a style=\"color:black;\" href=\"\/eu\/2026-clinical-data-trend-report\/\"><\/p>\n<div style=\"float:right\" class=\"button-icon button-icon--white\" target=\"_self\"> <\/div>\n<div><strong><span style=\"color:#f5670e\">Read<\/span> new research on clinical data manager efficiency<\/strong>\n   <\/div>\n<p><\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Sponsors and sites using Vault CDMS experience increased efficiencies with data-entry and maximized time savings.<\/p>\n","protected":false},"featured_media":59309,"parent":0,"template":"","class_list":["post-59307","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource-area-20-clinical-data-management","resource-product-20-edc","resource-type-product-briefs"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources\/59307"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":3,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources\/59307\/revisions"}],"predecessor-version":[{"id":97016,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources\/59307\/revisions\/97016"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/59309"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=59307"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}