  {"id":95418,"date":"2026-03-18T20:02:28","date_gmt":"2026-03-18T19:02:28","guid":{"rendered":"https:\/\/www.veeva.com\/eu\/?post_type=resources&#038;p=95418"},"modified":"2026-03-19T19:33:40","modified_gmt":"2026-03-19T18:33:40","slug":"rtsm-edc-connection","status":"publish","type":"resources","link":"https:\/\/www.veeva.com\/eu\/resources\/rtsm-edc-connection\/","title":{"rendered":"RTSM-EDC Connection"},"content":{"rendered":"<style>\n.veeva-2024 .fa-ul li p {\n  margin-top: 5px;\n}\n.veeva-2024 .content-block .fa-check-circle {\n  color: #f7981d;\n  font-weight: 400;\n  font-size: 20px;\n}\n@media (min-width: 768px) {\n  .veeva-2024 .hero-centered {\n    padding: 100px 0;\n  }\n}\n@media (min-width: 992px) {\n  .veeva-2024 .content-block {\n    margin-top: 6rem;\n  }\n}\n.veeva-2024 .content-block__sidebar {\n  display: none;\n}\n<\/style>\n<h2>How it Works<\/h2>\n<ul class=\"fa-ul\">\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span><br \/>\nA productized connection between ³Ô¹Ï±¬ÁÏ RTSM and ³Ô¹Ï±¬ÁÏ EDC that automatically creates and populates subject casebooks in real-time.\n<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span><br \/>\nRTSM is the point of entry for defined subject data and the corresponding EDC data is set as read-only with informative text leading users to RTSM for changes.\n<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span><br \/>\n³Ô¹Ï±¬ÁÏ RTSM and EDC design standards can be defined to make the connection simple, consistent and repeatable across studies.<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span><br \/>\nFlexible configuration can accommodate study specific designs, for example different strata variables.<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span><br \/>\nCommon examples of RTSM transactions and associated data points include:\n<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"img-responsive\" alt=\"\" src=\"\/wp-content\/uploads\/2026\/03\/RTSM-EDC-FB-Img-1.png\"><\/p>\n<ul class=\"fa-ul\">\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span><br \/>\nAll transactions are clearly visible within the ³Ô¹Ï±¬ÁÏ RTSM user interface, allowing appropriate users to review integration success.<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span><br \/>\nChanges to RTSM data will also update the corresponding data in EDC.\n<\/li>\n<\/ul>\n<h2>Business Benefits<\/h2>\n<ul class=\"fa-ul\">\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span>\n<p><strong>A better site experience.<\/strong><br \/>\nData entry is intuitive for end users with navigation back and forth between the applications.<\/p>\n<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span>\n<p><strong>Improved data quality.<\/strong><br \/>\nFunctionality includes EDC read-only fields and locked\/frozen status, to prevent mismatches in data across the two solutions.<\/p>\n<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span>\n<p><strong>Simplified data changes.<\/strong><br \/>\nApproved data changes can be performed directly by sites in the ³Ô¹Ï±¬ÁÏ RTSM user interface. The data will automatically be updated in EDC in real time.<\/p>\n<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span>\n<p><strong>Prevent the burden of integration failures.<\/strong><br \/>\nThe system is designed to proactively prevent failures, making them a rarity. If a failure were to occur, these are queued automatically for resubmission. Any persistent failures are automatically routed to the ³Ô¹Ï±¬ÁÏ 24\/7\/365 helpdesk for resolution.<\/p>\n<\/li>\n<li><span class=\"fa-li\"><i class=\"far fa-check-circle\"><\/i><\/span>\n<p><strong>Fast and flexible integration.<\/strong><br \/>\nThe ³Ô¹Ï±¬ÁÏ RTSM services team configures the connection within the overall RTSM set up timelines. This includes iterative design reviews and UAT guided demonstrations to streamline the customer experience. Because it is configured on a per study<br \/>\nbasis, it is highly flexible to meet each individual protocol design. If required, it is also possible to stagger the go-live dates for RTSM and EDC.<\/p>\n<\/li>\n<\/ul>\n<p>\nUtilizing the ³Ô¹Ï±¬ÁÏ RTSM connections increases quality and efficiency through process optimization and simplifies the user experience, saving time and effort. And when you\u2019re connected with ³Ô¹Ï±¬ÁÏ, you get extra value \u2014 these connections are included and maintained by ³Ô¹Ï±¬ÁÏ, with no additional license fees.\n<\/p>\n<p>\nWatch this demo to see the <a href=\"\/eu\/resources\/veeva-rtsm-to-veeva-edc-connection\/\">RTSM-eCOA connection in action<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Read this features brief to understand the productized connection between ³Ô¹Ï±¬ÁÏ RTSM and ³Ô¹Ï±¬ÁÏ EDC.<\/p>\n","protected":false},"featured_media":95419,"parent":0,"template":"","class_list":["post-95418","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource-area-20-clinical-data-management","resource-area-20-clinical-operations","resource-product-20-edc","resource-product-20-rtsm","resource-type-product-briefs"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources\/95418"}],"collection":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":1,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources\/95418\/revisions"}],"predecessor-version":[{"id":96467,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/resources\/95418\/revisions\/96467"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media\/95419"}],"wp:attachment":[{"href":"https:\/\/www.veeva.com\/eu\/wp-json\/wp\/v2\/media?parent=95418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}