³Ô¹Ï±¬ÁÏ AI

Deep AI for Life Sciences

Hear how industry-specific AI solutions for life sciences are driving greater productivity from clinical to commercial.

Upcoming ³Ô¹Ï±¬ÁÏ AI Webinars

Virtual events are for life sciences professionals and approved guests. Livestreams are hosted on ³Ô¹Ï±¬ÁÏ Connect; please use your company email address for access.

Nearly six months post-acquisition, Ostro has become a pillar in ³Ô¹Ï±¬ÁÏ¡¯s Agentic Commercial model to help bring the right medicines to more patients.

Join this live Q&A webinar to learn what new opportunities the acquisition will create for your AI-powered brand engagement.

You¡¯ll hear from product and strategy leadership about:

  • What ³Ô¹Ï±¬ÁÏ¡¯s acquisition of Ostro means for your commercial strategy
  • Capabilities and integrations available and planned, including with ³Ô¹Ï±¬ÁÏ Crossix to measure impact, and ³Ô¹Ï±¬ÁÏ PromoMats to get approved content to customers faster
  • How the new Agentic Commercial model uncovers treatment barriers at scale with Commercial Evidence

There will also be time for live Q&A. Bring your questions or submit them ahead here.

This webinar is exclusively for ³Ô¹Ï±¬ÁÏ Ostro customers.

Speakers:

Dan Kallman, VP, Product Management
Andrea Goudie, Executive Director, Strategy

Clinical Research Associates (CRAs) manage site visits, documentation, issue follow-up, and study coordination. As administrative work grows, quickly finding information and prioritizing daily activities is increasingly critical.

In this session, we will demonstrate how Vault AI supports the full CRA workflow within ³Ô¹Ï±¬ÁÏ CTMS. You’ll see how current AI capabilities¡ªincluding the AI Tab, Record Chat, and Document Chat¡ªhelp CRAs prepare for site visits, access study information faster, and accelerate visit reporting. We will also preview upcoming AI application agents and how they will further streamline clinical monitoring workflows.

In this session, you’ll learn how to:

  • Prepare for site visits by quickly locating critical study and site information
  • Prioritize non-visit work and reduce administrative effort throughout the monitoring process
  • Use Vault AI capabilities to assist with reporting and targeted questions
  • Explore the next generation of AI application agents planned for ³Ô¹Ï±¬ÁÏ CTMS

Speakers:

Henry Galio, VP, CTMS Strategy
Kyle Stephenson, Director of Product Management, Clinical Operations
Kayla Mujkanovic, Senior Product Manager, Clinical Operations and MedTech

Study startup remains one of the most resource-intensive phases of clinical trials. Reliance on manual tracking creates operational bottlenecks, slowing site selection and activation. Vault AI enables clinical teams to transition from manual tracking toward automated, intelligent execution.

Join ³Ô¹Ï±¬ÁÏ product experts, Anusha Shetty and Abby Warburton, for a practical look at AI applications in study startup workflows, featuring a live demonstration and a preview of the product roadmap.

In this webinar, you¡¯ll learn how to apply Vault AI to real life site feasibility and activation by enabling teams to:

  • Query study startup metrics using natural language prompts
  • Proactively address site activation risks to keep enrollment on schedule
  • Analyze historical profile data to select top-performing sites and principal investigators

Explore the next generation of AI application agents planned for ³Ô¹Ï±¬ÁÏ Study Startup. Register now to reserve your spot.

Speakers:

Anusha Shetty, Senior Director of Study Startup Strategy, ³Ô¹Ï±¬ÁÏ Systems
Abby Warburton, Product Manager, Clinical Operations, ³Ô¹Ï±¬ÁÏ Systems

AI introduces additional validation considerations for GxP-regulated environments. Vault AI builds on the infrastructure qualification (IQ) and operational qualification (OQ) as part of the Vault platform, and is now complemented by agent evaluations and new monitoring tools.

Join experts for a live discussion and Q&A about:

  • How Vault AI builds on the IQ/OQ-validated deterministic software foundation
  • ³Ô¹Ï±¬ÁÏ delivered Agent Scorecards to evaluate probabilistic outputs
  • Ongoing ³Ô¹Ï±¬ÁÏ agent monitoring to support continued performance and compliance
  • Human-in-the-loop design principles
  • Agent monitoring tools available natively in Vault Platform

Speakers:

Pat McQueen, CTO and SVP Solution Consulting
Andy Han, SVP, Vault AI and Vault Platform
Jared Katz, Senior Director, Development Cloud Strategy

AI governance extends traditional software governance with principles and operational practices designed for AI. Explore how Vault AI platform controls support governance, and how to combine Vault AI tools with practical processes for agent calibration, use-case evaluation, and long-term value tracking.

Join live to see:

  • Why governing AI requires a shift from traditional software controls to behavior-based oversight
  • How to manage the agent lifecycle, from evaluating use cases and selecting standard or custom agents to continuously monitoring and calibrating performance
  • Practical methods for measuring return on AI (ROAI) against pre-AI baseline
  • Q&A with Vault AI experts

Speakers:

Pat McQueen, CTO and SVP Solution Consulting
Nathan Thomas, AVP, Development Excellence Business Consulting
Jared Katz, Senior Director, Development Cloud Strategy
Skyler Martin, Principal Technical Consultant and Team Lead, Vault AI

Conversational AI in Vault CRM is an intuitive partner that transforms the field¡¯s CRM experience in researching, planning, and executing daily activities to drive more relevant and personalized interactions. See how two-way voice and text deliver a conversational experience that helps reps prioritize their day, prepare for customer engagements, and submit Agentic Call Reports™ that generate Commercial Evidence™.

Join ³Ô¹Ï±¬ÁÏ leaders Arno Sosna, President, CRM Suite, and Matt Farrell, President, Commercial Strategy, as they demo and share the impact of conversational AI, preview what¡¯s next for embedded AI in Vault CRM, and answer your questions live.

Speakers:

Arno Sosna, President, CRM Suite
Matt Farrell, President, Commercial Strategy

See how to configure custom Vault AI Agents to extend AI capabilities for your organization. Understand design best practices and key considerations before configuring and deploying custom Vault AI Agents. With secure access to your Vault data and business context, custom Vault AI Agents can automate tasks to increase user productivity.

Join experts and learn how to:

  • Identify use cases for custom Vault AI agents
  • Configure a Vault AI custom agent
  • Apply design best practices
  • Establish oversight and monitoring

Speakers:

Pat McQueen, CTO and SVP Solution Consulting
Jared Katz, Senior Director, Development Cloud Strategy
Peter Delahaye, Senior Manager, Solution Consulting, ³Ô¹Ï±¬ÁÏ AI

Past ³Ô¹Ï±¬ÁÏ AI Webinars

As AI adoption grows across the organization, monitoring agents and LLM token usage becomes important to scaling AI while maintaining control. Vault AI provides built-in monitoring and administrative tools to help organizations understand usage patterns, manage token consumption, and optimize AI operations¡ªall within the Vault Platform.

Join experts to see:

  • AI usage metrics, including AI actions, token consumption, execution time, and trends
  • Live demonstration of built-in dashboards for usage monitoring and token alerts
  • How to enable and disable users, agents and actions to ensure the right users have access to the right agents
  • Q&A with Vault AI experts

Speakers:

Pat McQueen, CTO and SVP Solution Consulting
Andy Han, SVP, Vault AI and Vault Platform
Jared Katz, Senior Director, Development Cloud Strategy
Peter Delahaye, Senior Manager, Solution Consulting, ³Ô¹Ï±¬ÁÏ AI

³Ô¹Ï±¬ÁÏ AI for Regulatory is positioned to enable agentic regulatory. It includes purpose-built solutions that solve key regulatory challenges, increasing efficiency and speed, and giving you more time to focus on strategic work.

Join this session to learn how ³Ô¹Ï±¬ÁÏ AI brings AI capabilities to ³Ô¹Ï±¬ÁÏ RIM to automate and simplify work, while maintaining security and compliance for regulated environments.

Solutions featured in the session:

  • Vault AI (Assistive AI): Delivers regulatory experiential insights and end user guidance in a new conversational way, helping users complete their work more efficiently.
  • ³Ô¹Ï±¬ÁÏ Falcon RIM (Agentic Labor): Standard agents that complete labor-intensive tasks, freeing time to focus on meaningful work like proactive submission planning and optimal dossier strategy.
  • ³Ô¹Ï±¬ÁÏ Falcon Writer (Agentic Authoring): Generates submittable document drafts, working natively with ³Ô¹Ï±¬ÁÏ RIM and Microsoft Word and dramatically reducing authoring cycle times.

Speakers:

  • Pratyusha Pallavi, Executive Director, Falcon Regulatory
  • Jordan Williams, Senior Product Manager, Falcon Regulatory
  • Jonathan Gaynor, Senior Solution Consultant, Regulatory
  • Cindy Ling, Senior Product Manager, Vault AI for Regulatory

Recording Coming Soon

³Ô¹Ï±¬ÁÏ AI for Regulatory is positioned to enable agentic regulatory. It includes purpose-built solutions that solve key regulatory challenges, increasing efficiency and speed, and giving you more time to focus on strategic work.

Join this session to learn how ³Ô¹Ï±¬ÁÏ AI brings AI capabilities to ³Ô¹Ï±¬ÁÏ RIM to automate and simplify work, while maintaining security and compliance for regulated environments.

Solutions featured in the session:

  • Vault AI (Assistive AI): Delivers regulatory experiential insights and end user guidance in a new conversational way, helping users complete their work more efficiently.
  • ³Ô¹Ï±¬ÁÏ Falcon RIM (Agentic Labor): Standard agents that complete labor-intensive tasks, freeing time to focus on meaningful work like proactive submission planning and optimal dossier strategy.
  • ³Ô¹Ï±¬ÁÏ Falcon Writer (Agentic Authoring): Generates submittable document drafts, working natively with ³Ô¹Ï±¬ÁÏ RIM and Microsoft Word and dramatically reducing authoring cycle times.

Speakers:

  • Pratyusha Pallavi, Executive Director, Falcon Regulatory
  • Jordan Williams, Senior Product Manager, Falcon Regulatory
  • Jonathan Gaynor, Senior Solution Consultant, Regulatory
  • Cindy Ling, Senior Product Manager, Vault AI for Regulatory

Biopharma brands rely on static websites and email to engage patients and HCPs, yet these channels often function as one-way communications that make it difficult for users to quickly find the information they need.

Join this session to learn how leading brands are transforming existing MLR-approved content into compliant, conversational AI experiences that deliver instant answers and generate commercial evidence to improve engagement and content strategy.

Topics include:

  • Why static brand.com and one-way email playbooks fail patients and HCPs
  • How conversational AI drives a 7x lift in high-value actions to advance treatment
  • Best practices for MLR-approval and implementation
  • Generating actionable commercial evidence to optimize your content strategy

Speakers:

  • Ahmed Elsayyad, President, ³Ô¹Ï±¬ÁÏ Ostro
  • Gregory Le Cleir, Head of Uro Oncology Patient Marketing, Ferring Pharmaceuticals

Recording Coming Soon

See how to scale AI and automation across pharmacovigilance with Vault AI, ³Ô¹Ï±¬ÁÏ Falcon Safety, and a connected safety suite of applications.

By bringing together deep, industry-specific AI agents and rules-based automation, ³Ô¹Ï±¬ÁÏ¡¯s approach increases efficiency and productivity while maintaining control and oversight.

Watch now to hear:

  • Vision and roadmap: Falcon Safety, Vault AI, and holistic PV automation
  • Customer Impact: How organizations are reducing manual effort while improving data quality
  • Demonstration: Falcon Safety, Vault AI Case Narrative Agent, and Vault AI Chat
  • Live Q&A with product experts

Vault AI is industry-specific agentic AI with agents in the Vault Platform and all ³Ô¹Ï±¬ÁÏ applications. See how native AI capabilities in Vault Platform help users work faster and more efficiently by automating and simplifying work, while maintaining security and compliance for regulated environments. With audit trails, observability, and token usage monitoring, Vault AI provides the visibility and control to easily adopt AI across your organization.

Hear from experts on:

  • How Vault AI brings native, agentic AI to the Vault Platform
  • Customer Impact: How organizations are reducing manual effort while improving data quality
  • Overview on standard platform agents, custom agents, Vault AI Tab, Vault AI Chat
  • Live demo of platform agents, custom agents, and AI monitoring and usage
  • Enabling Vault AI in your Vaults

Speakers

Andy Han, SVP, Vault AI and Vault Platform
Pat McQueen, CTO and SVP Solution Consulting
Jared Katz, Senior Director, Development Cloud Strategy
Peter Delahaye, Senior Manager, Solution Consulting, ³Ô¹Ï±¬ÁÏ AI

Get a practical guide to activating the Agentic Call Report and building the foundation for precision engagement with Commercial Evidence.

This session covers:

  • How to activate agentic voice and compliant free text in Vault CRM
  • Ways to transform field insights into actionable, scalable Commercial Evidence
  • Activation best practices and strategies for working with your compliance team
  • What¡¯s up next on the Agentic Call Report roadmap

Whether you¡¯re just getting started or ready to accelerate, you¡¯ll leave with concrete next steps to advance your Agentic Commercial journey.

Speakers:

Cindy Chiang, SVP, Vault CRM Product Management
Ali Mersky, AVP, US Commercial Business Consulting
Michelle Vredberg, Director, Vault CRM Strategy

³Ô¹Ï±¬ÁÏ Falcon MLR delivers Agentic MLR to significantly reduce manual effort and shorten review cycles. Our goal is to reduce manual MLR labor by 70% over the next five years, and we are bringing that capability to your teams today.

See the future of agentic MLR review firsthand.

Learn the Vault AI strategy for quality, including why this approach will drive meaningful efficiency gains for the industry.

Join ³Ô¹Ï±¬ÁÏ Quality Cloud President Mike Jovanis to hear:

  • Strategy: Vault AI vision and value for quality
  • Showcase: Demo of platform, application, and customer-specific agents
  • Roadmap: Upcoming Quality Cloud use cases
  • Interactive Q&A