³Ô¹Ï±¬ÁÏ Commercial Summit - Sales, Marketing, Medical

MBS, Singapore | Sep 24, 2026

Agenda

Tech Academy sessions are by invitation only. Session timings and details are subject to change.

Thursday, September 24, 2026
8:15 ¡ª 17:30

Women's Breakfast Meeting
8:00 ¡ª 9:00

[By invitation only | ]

Forget generic work-life balance, let's talk about driving a high-velocity career as life actually happens.

In this session, senior female pharmaceutical executives share their field-tested playbooks for sustaining career growth through major life milestones without burning out.

From managing the "sandwich generation" crunch of simultaneous child and elder care to overcoming imposter syndrome under high-stakes visibility, our panel addresses the real friction points women face, and offers actionable strategies for HR and executive leadership to retain top female talent when it matters most.

Dr Arti Dhar Astellas Pharma
Global Medical Lead, International Markets
Michelle Teo DKSH Healthcare
Global Vice President & Cluster Head, Own Brands
Dr Stephanie Ambrose Novo Nordisk
Head of Medical & Regulatory Affairs
Deepa Ganesh (Dee) ³Ô¹Ï±¬ÁÏ
Account Partner - APAC Commercial

Registration
8:15 ¡ª 9:15

Welcome to the 2026 ³Ô¹Ï±¬ÁÏ Summit in Singapore! Grab a cup of coffee and mingle with fellow attendees.


Keynote
9:15 ¡ª 10:30
Tristan Theurier ³Ô¹Ï±¬ÁÏ
General Manager, APAC Commercial
Paaritosh Tandon ³Ô¹Ï±¬ÁÏ
Vice President, Business Consulting Asia
Giorgio Castellini ³Ô¹Ï±¬ÁÏ
Senior Director, CRM Product Management APAC
Luke Wilbourn ³Ô¹Ï±¬ÁÏ
Senior Director, Data Cloud APAC

Connect
10:30 ¡ª 11:00

Breakout Tracks
11:00 ¡ª 12:00

Discover the latest agentic commercial innovation available now across AI, Multichannel CRM, and Promomats capabilities. This session highlights how these immediate advancements solve real-world challenges while establishing the foundation for Commercial Evidence. Join us to see how this unified approach will continue to shape the future of life sciences engagement.

Giorgio Castellini ³Ô¹Ï±¬ÁÏ
Senior Director, CRM Product Management APAC

Explore the latest innovations across ³Ô¹Ï±¬ÁÏ Data Cloud in APAC
Join us for a live demonstration showcasing how combining ³Ô¹Ï±¬ÁÏ Data ³Ô¹Ï±¬ÁÏ solve commerical challenges from launch to loss of exclusivity.

Luke Wilbourn ³Ô¹Ï±¬ÁÏ
Senior Director, Data Cloud APAC

[Invitation Only] Dive into modular configurations modeled on real-world biopharma use cases. Configure custom fields, manage object lifecycles, and build automated workflows. Implement advanced action triggers to orchestrate complex data paths and optimise medical interactions to enhance field rep productivity.

Prashant Joseph ³Ô¹Ï±¬ÁÏ
Director, Vault CRM Services Excellence, Asia
Moneem Ahmed ³Ô¹Ï±¬ÁÏ
Consultant

Lunch & Connect
12:00 ¡ª 13:15

Breakout Tracks
13:15 ¡ª 14:00

The future of AI-driven commercial execution isn't something you watch on a presentation slide: it¡¯s something you hold in your hands. In this highly interactive workshop, you will join a small table cohort to test-drive ³Ô¹Ï±¬ÁÏ¡¯s next-generation AI tools on live devices. Guided step-by-step by ³Ô¹Ï±¬ÁÏ facilitators, you will dictate hands-free call reports, compose Key Medical Insights with AI support, identify the perfect content to answer your HCP's questions, and see firsthand how agentic AI dynamically transforms unstructured text into clear Commercial Evidence.

Vanitha Nair (V) ³Ô¹Ï±¬ÁÏ
Solution Consultant APAC

Pharma teams across APAC face critical blind spots: a lack of full visibility into their total customer universe, and limited clarity on which HCPs are important and how to reach them.
This session demonstrates how ³Ô¹Ï±¬ÁÏ OpenData and HCP Access eliminate these gaps, using real-world use cases and peer validation to show how clean, customer-centric data transforms commercial execution into scaled impact

Luke Wilbourn ³Ô¹Ï±¬ÁÏ
Senior Director, Data Cloud APAC

[Invitation Only] Discover how Vault CRM¡¯s Dynamic Attributes and Account Profiling turn static customer data into agile, actionable insights tailored to your market's evolving needs. Join this enablement session and learn to enable flexible data capture for personalised engagement strategies.

Prashant Joseph ³Ô¹Ï±¬ÁÏ
Director, Vault CRM Services Excellence, Asia
Moneem Ahmed ³Ô¹Ï±¬ÁÏ
Consultant

Connect
14:00 ¡ª 14:30

Breakout Tracks
14:30 ¡ª 15:15

Ensure your existing technology investments continue to deliver maximum value by bringing your preferred enterprise tools directly into your daily commercial workflow.
This session highlights the openness of the Vault platform, showcasing how to embed into CRM the solutions you already trust.
We will look at three use cases:
- IQVIA¡¯s external AI agents surfaced in CRM
- PowerBI dashboard seamlessly dembedded in the day to day field activities

Rahul Bose ³Ô¹Ï±¬ÁÏ
Director, Solution Consulting, APAC
Felicia Khoo IQVIA
Associate Principal, Data & AI Solutions Lead SEA

Scaling AI requires high quality, standardized and integrated data. Learn how OpenData 2.0 delivers the harmonized, precision data foundation needed to scale AI across APAC. See how the new app and API features ensure this high-quality foundation is accessible from anywhere, at any time.

Cassandra Barker ³Ô¹Ï±¬ÁÏ
Senior Director, Product, OpenData APAC
Prashant Joseph ³Ô¹Ï±¬ÁÏ
Director, Vault CRM Services Excellence, Asia

[Invitation Only] AI in Vault CRM Configuration - Agentic Call Report

Get hands-on experience configuring Vault AI capabilities within Vault CRM. Set up the agentic call report to automatically capture rich field insights. Explore how Vault AI Agents operate within your ecosystem to streamline administrative tasks and support impactful HCP interactions.

Shannon Sim ³Ô¹Ï±¬ÁÏ
Solution Consultant APAC
Adriel Ng ³Ô¹Ï±¬ÁÏ
Associate Consultant

Connect
15:15 ¡ª 15:45

Breakout Tracks
15:45 ¡ª 16:30

Traditional CRM forms capture compliance, but they miss the deep, real-world insights your field reps encounter every day. New AI and voice software now bridge this gap, unearthing Commercial Evidence?, the unprecedented richness of unstructured data and insights that exposes exactly what is driving or blocking doctor engagement and sales. Join our Product Management and Business Consulting teams to discover how to leverage this newfound market proof to remove hidden barriers and propel your commercial model forward.

Paaritosh Tandon ³Ô¹Ï±¬ÁÏ
Vice President, Business Consulting Asia
Giorgio Castellini ³Ô¹Ï±¬ÁÏ
Senior Director, CRM Product Management APAC

Achieving launch excellence across diverse APAC markets requires a highly coordinated, data-driven approach to market entry.

This session examines the current APAC launch environment and delivers actionable use cases showing how ³Ô¹Ï±¬ÁÏ Data Cloud accelerates launch timelines and overall performance.

Sushant Aggarwal ³Ô¹Ï±¬ÁÏ
Principal, Commercial Business Consulting, APAC

[Invitation Only] Vault AI in PromoMats Configuration - Configure PromoMats Quick Check and Content Agent.

Learn to configure Vault AI in PromoMats to optimise your commercial content architecture. Walk through a step-by-step setup of the PromoMats Quick Check and Content Agent. Automate early compliance checks to accelerate the entire review and approval process.

Vanitha Nair (V) ³Ô¹Ï±¬ÁÏ
Solution Consultant APAC
Nagasruthi Bellari ³Ô¹Ï±¬ÁÏ
Consultant

Closing Session
16:30 ¡ª 16:40

Wrap up the day with us for final reflections and key takeaways before we close the Singapore Summit.


Networking & Drinks
16:40 ¡ª 17:30

Unwind, connect, and continue the conversation over drinks and refreshments.

Where Commercial and Medical Leaders Meet

MBS, Singapore | Sep 24, 2026

Register Now