³Ô¹Ï±¬ÁÏ Commercial Summit - Sales, Marketing, Medical

MBS, Singapore | Sep 24, 2026

Agenda

Tech Academy sessions are by invitation only. Session timings and details are subject to change.

Thursday, September 24, 2026
8:15 ¡ª 17:30

Registration
8:15 ¡ª 9:15

Welcome to the 2026 ³Ô¹Ï±¬ÁÏ Summit in Singapore! Grab a cup of coffee and mingle with fellow attendees.


Keynote
9:15 ¡ª 10:30
Tristan Theurier ³Ô¹Ï±¬ÁÏ
General Manager, APAC Commercial
Paaritosh Tandon ³Ô¹Ï±¬ÁÏ
VP, APAC Business Consulting Lead
Giorgio Castellini ³Ô¹Ï±¬ÁÏ
Sr. Director, CRM Product Management APAC
Luke Wilbourn ³Ô¹Ï±¬ÁÏ
Senior Director, Data Cloud APAC

Connect
10:30 ¡ª 11:00

Breakout Tracks
11:00 ¡ª 12:00

Discover the latest agentic commercial innovation available now across AI, Multichannel CRM, and Promomats capabilities. This session highlights how these immediate advancements solve real-world challenges while establishing the foundation for Commercial Evidence. Join us to see how this unified approach will continue to shape the future of life sciences engagement.

Giorgio Castellini ³Ô¹Ï±¬ÁÏ
Sr. Director, CRM Product Management APAC

Explore the latest innovations across ³Ô¹Ï±¬ÁÏ Data Cloud in APAC
Join us for a live demonstration showcasing how combining ³Ô¹Ï±¬ÁÏ Data ³Ô¹Ï±¬ÁÏ solve commerical challenges from launch to loss of exclusivity.

Luke Wilbourn ³Ô¹Ï±¬ÁÏ
Senior Director, Data Cloud APAC

[Invitation Only] Dive into modular configurations modeled on real-world biopharma use cases. Configure custom fields, manage object lifecycles, and build automated workflows. Implement advanced action triggers to orchestrate complex data paths and optimise medical interactions to enhance field rep productivity.

Prashant Joseph ³Ô¹Ï±¬ÁÏ
Director, Vault CRM Services Excellence, Asia
Vanitha Nair (V) ³Ô¹Ï±¬ÁÏ
Solution Consultant APAC

Lunch & Connect
12:00 ¡ª 13:15

Breakout Tracks
13:15 ¡ª 14:00

The future of AI-driven commercial execution isn't something you watch on a presentation slide: it¡¯s something you hold in your hands. In this highly interactive workshop, you will join a small table cohort to test-drive ³Ô¹Ï±¬ÁÏ¡¯s next-generation AI tools on live devices. Guided step-by-step by ³Ô¹Ï±¬ÁÏ facilitators, you will dictate hands-free call reports, compose Key Medical Insights with AI support, identify the perfect content to answer your HCP's questions, and see firsthand how agentic AI dynamically transforms unstructured text into clear Commercial Evidence.

Vanitha Nair (V) ³Ô¹Ï±¬ÁÏ
Solution Consultant APAC

Pharma teams across APAC face critical blind spots: a lack of full visibility into their total customer universe, and limited clarity on which HCPs are important and how to reach them.
This session demonstrates how ³Ô¹Ï±¬ÁÏ OpenData and HCP Access eliminate these gaps, using real-world use cases and peer validation to show how clean, customer-centric data transforms commercial execution into scaled impact

Luke Wilbourn ³Ô¹Ï±¬ÁÏ
Senior Director, Data Cloud APAC

Dive into x-pages as well as advanced medical concepts in Vault CRM. Master the core medical interactions covered in this session to orchestrate complex clinical data paths, ultimately optimizing field rep productivity and engagement.

Prashant Joseph ³Ô¹Ï±¬ÁÏ
Director, Vault CRM Services Excellence, Asia
Vanitha Nair (V) ³Ô¹Ï±¬ÁÏ
Solution Consultant APAC

Connect
14:00 ¡ª 14:30

Breakout Tracks
14:30 ¡ª 15:15

Ensure your existing technology investments continue to deliver maximum value by bringing your preferred enterprise tools directly into your daily commercial workflow.
This session highlights the openness of the Vault platform, showcasing how to embed into CRM the solutions you already trust.
We will look at three use cases:
- IQVIA¡¯s external AI agents surfaced in CRM
- PowerBI dashboard seamlessly dembedded in the day to day field activities
- Deep analytics with Databricks connected to the zero-copy Vault CRM Data Lakehouse

Giorgio Castellini ³Ô¹Ï±¬ÁÏ
Sr. Director, CRM Product Management APAC

Scaling AI requires high quality, standardized and integrated data. Learn how OpenData 2.0 delivers the harmonized, precision data foundation needed to scale AI across APAC. See how the new app and API features ensure this high-quality foundation is accessible from anywhere, at any time.

[Invitation Only] Get hands-on experience configuring ³Ô¹Ï±¬ÁÏ AI capabilities within Vault CRM. Set up the agentic call report to automatically capture rich field insights. Explore how ³Ô¹Ï±¬ÁÏ AI Agents operate within your ecosystem to streamline administrative tasks and support impactful HCP interactions.

Shannon Sim ³Ô¹Ï±¬ÁÏ
Solution Consultant APAC
Michael Hamel ³Ô¹Ï±¬ÁÏ
Senior Consultant

Connect
15:15 ¡ª 15:45

Breakout Tracks
15:45 ¡ª 16:30

Traditional CRM forms capture compliance, but they miss the deep, real-world insights your field reps encounter every day. New AI and voice software now bridge this gap, unearthing Commercial Evidence?, the unprecedented richness of unstructured data and insights that exposes exactly what is driving or blocking doctor engagement and sales. Join our Product Management and Business Consulting teams to discover how to leverage this newfound market proof to remove hidden barriers and propel your commercial model forward.

Paaritosh Tandon ³Ô¹Ï±¬ÁÏ
VP, APAC Business Consulting Lead
Giorgio Castellini ³Ô¹Ï±¬ÁÏ
Sr. Director, CRM Product Management APAC

Achieving launch excellence across diverse APAC markets requires a highly coordinated, data-driven approach to market entry.

This session examines the current APAC launch environment and delivers actionable use cases showing how ³Ô¹Ï±¬ÁÏ Data Cloud accelerates launch timelines and overall performance.

Sushant Aggarwal ³Ô¹Ï±¬ÁÏ
Principal, Commercial Business Consulting, APAC

[Invitation Only] Learn to configure ³Ô¹Ï±¬ÁÏ AI for PromoMats to optimise your commercial content architecture. Walk through a step-by-step setup of the PromoMats QuickCheck and Content Agent. Automate early compliance checks to accelerate the entire review and approval process.

Anthony Riseley ³Ô¹Ï±¬ÁÏ
Senior Solution Consultant, Commercial
Alex Gootee ³Ô¹Ï±¬ÁÏ
Associate Consultant

Closing Session
16:30 ¡ª 16:40

Networking & Drinks
16:40 ¡ª 17:30

Wrap up a day of learning with some canapes and drinks with your peers and new connections.

Where Commercial and Medical Leaders Meet

MBS, Singapore | Sep 24, 2026

Register Now